Commercial Director - DoubleTree by Hilton Singapore Robertson Quay

Hilton Worldwide, Inc.; Singapore; On-site; SGD 110,000 - 150,000; Full time

Job summary

A global hospitality leader is seeking a Commercial Director for its location in Singapore. The role involves overseeing commercial strategies to drive revenue growth while managing sales, marketing, and distribution. Ideal candidates have extensive experience in commercial leadership, specifically in the Singapore hospitality market, and a proven track record in driving business objectives. Join a supportive team with opportunities for professional growth in a vibrant workplace.

Benefits

Competitive salary

Career growth opportunities

Supportive team environment

Qualifications

• Minimum 5 years in commercial leadership roles.
• Prior pre-opening hotel experience.
• Proficient in interpreting complex data.

Responsibilities

• Develop and implement commercial strategies.
• Oversee revenue management.
• Guide marketing to enhance brand visibility.

Skills

Commercial leadership

Revenue growth

Analytical skills

Communication

Team collaboration

Education

Experience in sales/marketing/revenue management

Strong understanding of Singapore hospitality market

Tools

CRM systems

Revenue management systems

Job description

Job Description - Commercial Director - DoubleTree by Hilton Singapore Robertson Quay (HOT0C2YA)

Job Description

Commercial Director - DoubleTree by Hilton Singapore Robertson Quay

Job Number

HOT0C2YA

Work Locations

DoubleTree by Hilton Singapore Robertson Quay 401 Havelock Road Singapore 169631

Hilton Overview

With 24 world‑class brands, in 140 countries and territories comprising more than 8400 properties, Hilton offers countless opportunities to delight. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world everyday. The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace awarded by Great Place to Work & Fortune.

Property Overview

The DoubleTree by Hilton Singapore Robertson Quay is a conversion project – a long‑standing landmark along Havelock Road near Robertson Quay. This property will feature 334 rooms and 2 F&B outlets.

Exceptional Hospitality Starts With You

As a Commercial Director, you will oversee the hotel’s commercial strategy, encompassing sales, marketing, revenue management, and distribution. Your responsibilities include driving revenue growth, optimizing market share, and ensuring alignment across all revenue‑generating departments. Your leadership, analytical acumen, and ability to inspire cross‑functional teams will position the hotel for long‑term success and profitability.

Typical Day

1. Strategic Planning:
Develop and implement comprehensive commercial strategies to achieve revenue and market share goals. Align sales, marketing, and revenue management initiatives with the hotel’s overall objectives.

2. Revenue Management & Optimization:
Oversee the revenue management team to ensure effective pricing, inventory control, and distribution strategies. Analyze market trends, booking patterns, and competitive data to identify growth opportunities. Drive the sales team to secure new business, maintain strong client relationships, and achieve revenue targets. Collaborate with corporate clients, travel agents, and other stakeholders to maximize room bookings and event sales.

4. Marketing & Branding:
Guide the marketing team to create innovative campaigns that enhance the hotel’s brand visibility and attract target audiences. Ensure digital and traditional marketing strategies are aligned with business goals. Work closely with operations, finance, and other departments to ensure a seamless guest experience and operational efficiency. Foster a collaborative culture that aligns all revenue‑generating departments.

6. Performance Monitoring:
Track and analyze key performance indicators (KPIs) across all commercial functions. Prepare regular reports and provide actionable insights to senior management.

7. Innovation & Adaptability:
Stay updated on industry trends, emerging technologies, and market changes to maintain a competitive edge. Implement innovative solutions to improve processes and enhance revenue streams. Lead and mentor the commercial team, fostering a culture of excellence, collaboration, and continuous learning. Identify and develop high‑potential team members to support succession planning.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Minimum Qualifications

• Extensive experience in commercial leadership roles, with at least 5 years in sales, marketing, or revenue management, preferably in international hotels in Singapore.
• Prior pre‑opening hotel experience.
• Strong understanding of Singapore hospitality market.
• Proven track record in driving revenue growth and achieving business objectives.
• Strong analytical skills with the ability to interpret complex data and make informed decisions.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in CRM, revenue management, and property management systems (e.g., Salesforce, STR, PMS).
• Ability to manage cross‑functional teams and foster collaboration.
• Flexibility to adapt to a dynamic and fast‑paced work environment.
• Experience in digital marketing, branding, and distribution strategies is a strong advantage.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members' well‑being, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Team Spirit: Join a supportive and friendly team that feels like family.
• Career Growth: Opportunities for professional development and career advancement.
• Great Perks: Competitive salary, benefits, and more.
• Dynamic Environment: Enjoy a vibrant and engaging workplace where every day is different.

Join an Award‑Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With 24 world‑class brands, and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.