Collections & Loan Recovery Specialist

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency based in Singapore seeks a proactive Customer Accounts Executive to manage overdue accounts and support the hire purchase and leasing portfolio. Candidates should possess strong communication and negotiation skills, and have experience in collections or loan administration. The role involves contacting customers, overseeing repayments, and preparing reports. Proficiency in Microsoft Office is required, along with attention to detail and the ability to work independently.

Qualifications

• Experienced in collections, recovery, or loan administration preferred.
• Strong communicator with good negotiation and research skills.
• Detail-oriented, responsible, and able to work independently.

Responsibilities

• Manage overdue accounts and support hire purchase and leasing portfolio.
• Contact overdue customers via calls and emails to arrange repayments.
• Oversee vehicle repossession and remarketing processes when required.
• Prepare daily and monthly collection reports.

Skills

Negotiation skills

Problem-solving skills

Communication skills

Detail-oriented

Tools

Microsoft Office

Job description

A recruitment agency based in Singapore seeks a proactive Customer Accounts Executive to manage overdue accounts and support the hire purchase and leasing portfolio. Candidates should possess strong communication and negotiation skills, and have experience in collections or loan administration. The role involves contacting customers, overseeing repayments, and preparing reports. Proficiency in Microsoft Office is required, along with attention to detail and the ability to work independently.