Club Operations Lead — Gym & Member Experience

Baseline Fitness; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading wellness and fitness club in Singapore is looking for an Executive Club Manager to oversee gym operations, ensuring a positive member experience while maintaining financial success. The ideal candidate will have strong leadership and customer service skills, prior supervisory experience, and the ability to manage a team effectively. Responsibilities include staff recruitment and training, maintaining a positive club image, and ensuring operational efficiency. This full-time position offers various employee benefits, including health insurance and a free membership for the manager and one family member or friend.

Benefits

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Critical Illness Insurance

Short‑Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

Health Savings Account (HSA)

Advancement Opportunities

Qualifications

• Prior supervisory experience preferred.
• Must be able to lift up to 50 lbs less than 30% of the time.
• Standing and walking at least 75% of the shift.
• Talking in person or on the phone at least 75% of the shift.

Responsibilities

• Oversee gym operations and member experience.
• Recruit, hire, train, and supervise team members.
• Ensure excellent customer service and foster a positive club image.
• Manage inventory and order supplies.
• Implement company policies and procedures.

Skills

Strong customer service skills

Strong communication skills

Organizational skills

Leadership skills

Basic computer proficiency

Education

High school diploma

Job description

A leading wellness and fitness club in Singapore is looking for an Executive Club Manager to oversee gym operations, ensuring a positive member experience while maintaining financial success. The ideal candidate will have strong leadership and customer service skills, prior supervisory experience, and the ability to manage a team effectively. Responsibilities include staff recruitment and training, maintaining a positive club image, and ensuring operational efficiency. This full-time position offers various employee benefits, including health insurance and a free membership for the manager and one family member or friend.