Club Executive (Food and Beverage)

67 PALL MALL SINGAPORE LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A prestigious dining club in Singapore is looking for staff to take food orders and serve meals. Responsibilities include training junior staff, maintaining service standards, and ensuring customer satisfaction. Candidates should have experience in food service and the ability to work in a fast-paced environment. Only shortlisted candidates will be notified.

Qualifications

• Experience in food service or hospitality.
• Ability to train and motivate junior staff.
• Excellent communication skills.

Responsibilities

• Take food orders and serve meals timely.
• Maintain stock levels and handle payments.
• Train junior staff on service techniques.

Job description

Responsibilities

• Responsible for taking food orders
• Serving food and drinks to the Members and their guests
• Looking after the Member and their guests throughout their visit.
• To always greets guests in a professional, efficient & timely manner
• To display the correct menu knowledge at all times, including information about all dietary, allergen requirements
• To keep up to date with all service standards in the club and to follow company standards of procedures at all times.
• To train and motivate the junior service team (commis waiters, floor assistants)
• To build a professional rapport with the members and work with the management team to keep up to date on member knowledge
• Display the correct skills to upsell food/beverage without coming across in an overwhelming manner
• Responsible for issuing bills, collecting payments & cash handling (change from payments)
• Using the POS system with full knowledge of the system and its capabilities
• Performing basic cleaning tasks as needed or directed by manager
• Filling in for absent staff as and when required
• Co – ordinates well with the commis waiters, floor assistants, kitchen staff, sommeliers and managers to ensure a smooth service is always delivered
• Observations of guests to always meet expectations
• Promptly responds to guest with any additional requests
• Adhere to all grooming and appearance standards set by 67 Pall Mall
• Understanding of 67 Pall Mall as a business and the services it provides
• Maintaining of stock levels
• Works closely with the host/hostess to assign tables to waitstaff in addition to waiting on their own tables
• Trains new waitstaff on food & service techniques and ensures the whole team has the correct level of food and service knowledge
• Ensures all daily operating procedures are completed to the correct standard
• Meets with kitchen staff and management to discuss the menu and specials and reviews all ingredients
• Ensures the allergens sheet is up to date and the team are aware of any changes/updates
• Overlook’s the whole service not just their station
• Organises the briefing sheet for the day, staff breaks and training sessions during the briefing
• Deals with any minor complaints on the floor and reports them to the management team seeking advice when needed
• Works closely with the FOH Managers to further their own skills into management level

(We regret that only shortlisted candidates will be notified.)