cloud service delivery manager -13k.

Randstad; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading staffing and workforce solutions provider is seeking a Service Delivery Manager in Singapore. The role involves managing the delivery of cloud services across AWS or Azure environments, ensuring alignment with SLAs and customer expectations. Candidates should have 4-5 years of service delivery management experience and a strong understanding of cloud operations. Interested applicants may apply online or contact a designated representative for further details.

Qualifications

• 4-5 years in service delivery management, with at least 3 years in cloud service delivery or cloud operations.
• Strong understanding of AWS, Azure, or GCP environments.
• Experience in cost management, FinOps, or budget tracking within cloud environments.

Responsibilities

• Manage the delivery of cloud services across AWS or Azure environments.
• Implement dashboards and tools for real-time health and performance visibility.
• Oversee daily operations including incident management and problem resolution.

Skills

Service Delivery Management

AWS

Azure

Cloud Operations

Monitoring Tools

Cost management

DevOps practices

ITIL processes

Tools

CloudWatch

Azure Monitor

Job description

About the Role

Service Delivery Management – Manage the delivery of cloud services across AWS or Azure environments, ensuring alignment with SLAs and customer expectations. Oversee the daily operations of cloud environments, including incident management, change control, and problem resolution.

Cloud Operations and Monitoring – Implement and monitor dashboards and tools (e.g., CloudWatch, Azure Monitor) to ensure real‑time health and performance visibility of cloud environments.

Stakeholder and Client Engagement – (see role responsibilities)

Skills Required

• Experience: 4‑5 years in service delivery management, with at least 3 years in cloud service delivery or cloud operations.
• Strong understanding of AWS, Azure, or GCP environments, including monitoring tools like CloudWatch, Azure Monitor, or equivalent. Familiarity with DevOps practices, incident management, and ITIL processes.
• Experience in cost management, FinOps, or budget tracking within cloud environments.

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg.