Cloud Ops Engineer

Liquid Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Liquid Group is seeking a proactive Cloud Ops Engineer to own reliability, observability, automation, and operational excellence of payment platforms. You will work with Infrastructure, DevOps, Security, and Engineering to ensure high availability and compliance.

You will bridge software and infrastructure, leveraging AWS ECS/EKS, MSK, Terraform, and New Relic; contribute to performance, incident response, and proactive monitoring in a FinTech environment based in Singapore.

Qualifications

• 4+ years of SRE/DevOps in high-volume 24×7 production environments.
• Strong AWS (ECS, EKS, EC2, RDS, MSK), New Relic, Terraform, CI/CD, and Python/Go/Bash experience.
• Knowledge of MAS TRM, DR, and PCI DSS; 24×7 on-call mindset.

Responsibilities

• Production Operations: participate in a 24×7 on-call rotation, monitor production systems, troubleshoot issues, coordinate incident response and RCA.
• Observability & Proactive Monitoring: configure New Relic APM/Infra/Logs, build dashboards and alerts, develop synthetic payment journeys, manage SLIs/SLOs.
• Cloud Infrastructure, Orchestration & Automation: manage AWS ECS, EKS, EC2, RDS, MSK; drive IaC with Terraform and CI/CD.

Skills

SRE/DevOps experience

AWS (ECS, EKS, EC2, RDS, MSK)

New Relic

Terraform

CI/CD

Python/Go/Bash

Job description

Cloud Ops Engineer

About Liquid Group

Liquid Group is a FinTech payment services provider headquartered in Singapore. We operate a regional payment network enabling cross-border QR payments and interoperable digital payment solutions for national networks, e-wallet operators, banks, acquirers, and merchants. Our mission is to deliver secure, seamless, and efficient digital payment experiences across Asia through deep ecosystem collaboration.
Through integrations with leading regional payment networks and digital wallet ecosystems, Liquid enables seamless cross-border QR payments across multiple markets, supporting both inbound and outbound transactions.

Website: www.liquidgroup.sg

Role Overview

We are seeking a proactive and hands-on Cloud Ops Engineer to join our Infrastructure & Reliability team. The successful candidate will own the reliability, observability, automation, and operational excellence of Liquid Group’s payment platforms. You will work closely with Infrastructure, DevOps, Security, and Engineering teams to ensure our payment services meet stringent availability, performance, and compliance requirements.

In this role, you will bridge the gap between software development and infrastructure operations. You will leverage New Relic for deep APM tracing and synthetic simulation, manage our microservices across AWS ECS & EKS, oversee high-throughput message streaming with AWS MSK (Kafka), drive Infrastructure as Code with Terraform, and ensure high availability for AWS RDS Oracle & PostgreSQL databases.

Key Responsibilities:

1. Production Operations

• Participate in a 24×7 on-call rotation.
• Monitor production systems and respond to incidents.
• Troubleshoot application, infrastructure, networking, and database issues.
• Coordinate incident response and lead RCA.

2. Observability & Proactive Monitoring

• Configure New Relic APM, Infrastructure Monitoring, Logs, Distributed Tracing, Browser Monitoring, and Synthetics.
• Build dashboards, NRQL queries, alerts, and workflows.
• Develop synthetic payment journeys.
• Improve MTTD/MTTR and manage SLIs/SLOs.

3. Cloud Infrastructure, Orchestration & Automation

• Manage AWS ECS, EKS, EC2, RDS, and MSK.
• Drive Infrastructure as Code with Terraform and CI/CD.

Requirements and Qualifications:

Must-Have Technical Expertise

• 4+ years of SRE/DevOps experience in high-volume 24×7 production environments.
• Strong AWS (ECS, EKS, EC2, RDS, MSK), New Relic, Terraform, CI/CD, and Python/Go/Bash experience.

Regulatory, Security & Mindset

• Knowledge of MAS TRM, DR, and PCI DSS. 24×7 on-call mindset.
• Automation-first culture with continuous improvement.