Cloud Network Engineer

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global technology firm in Singapore seeks a Senior Network Engineer to manage network incidents and provide technical support. The ideal candidate will have over 8 years of experience in network infrastructure, hold industry-standard certifications like Cisco CCIE, and possess strong troubleshooting skills in LAN/WAN environments. Applicants should have hands-on experience with Cisco devices and a commitment to process improvements. Interested candidates can apply via email.

Qualifications

• Min 8 years of experience in supporting global network infrastructures.
• Engineering level Hyperscalers accreditation required.
• Experience working in a global support model essential.

Responsibilities

• Handling tickets/incidents via ServiceNow platform.
• Lead technical incident calls as a Subject Matter Expert (SME).
• Perform root cause analysis of raised issues.

Skills

Network Engineer experience

Real-time analysis troubleshooting

Wireshark reading skills

Expert knowledge of routing protocols

Hands-on experience with Cisco products

Education

Cisco CCIE certification

Tools

Cisco ASR and ISR

Cisco Meraki Devices

F5 Load balancers

Job description

About the client:

For MNC Company

Responsibilities

• Handling tickets / Incidents via ServiceNow platform
• Lead technical incident calls as a SME
• Troubleshooting and providing break‑fix support to technical issues
• Perform root cause analysis of raised issues
• Defining process improvements and ensuring that the processes are adhered to
• Take shared ownership of resolving issues in a SLA driven environment
• Mentoring / training team members as a SME
• Testing and auditing as required from time to time
• Improve and maintain customer and employee satisfaction
• Work as part of a Follow the Sun support global support model

Requirements

• Min 8 years of Network Engineer experience supporting global network infrastructures
• Extensive experience in deploying and supporting Virtual Devices, integration and hyperscaler NW environment
• Engineering level Hyperscalers accreditation
• Experience in working as part of a global support (follow the sun) model
• Cisco CCIE and other industry standard networking certifications
• Expert level knowledge in real‑time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services
• Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP and ability to interpret and resolve complex route table problems
• Expert level knowledge for debugging network devices and outstanding Wireshark reading skills
• Extensive hands‑on experience with:

Hands‑On Experience

1. Cisco ASR, ISR and Catalyst product families
2. Cisco Meraki Devices MS and MX Series
3. Cisco Nexus 9K/7K/5K/2K (NXOS) Series of switches
4. Wireless LAN technologies – Cisco and Aruba
5. F5 Load balancers

Interested candidates, please send in your resume to [e-mail]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)