Key Responsibilities
Cloud & Infrastructure Management
- Lead administration and optimization of AWS cloud infrastructure (EC2, VPC, IAM, S3, RDS, CloudWatch, etc.).
- Implement best practices for cloud security, performance, and cost management.
- Integrate and manage hybrid infrastructure combining on-prem and cloud systems.
- Work with 3rd party vendor to operate our multi‑cloud infrastructure with Azure, 0365 and AWS.
On‑Premises Server Management
- Oversee operations of Windows Servers (Active Directory, DNS, DHCP, File & Print, WSUS).
- Perform patching, backup, capacity planning, and disaster recovery management.
- Ensure server infrastructure is highly available, secure, and compliant.
Networking & Security
- Manage and troubleshoot networking devices (switches, routers, firewalls).
- Support LAN/WAN, VLANs, VPNs, routing, and firewall policies.
- Work with information security teams to enforce network hardening, monitoring, and compliance.
Vendor & Stakeholder Management
- Manage relationships with vendors, service providers, and OEMs.
- Oversee contracts, SLAs, and service escalations.
- Ensure vendor services are aligned with business and compliance requirements.
- Develop infrastructure roadmaps, policies, and SOPs.
- Ensure compliance with IT governance frameworks (ITIL, ISO 27001, MAS TRM, etc.).
- Drive effective incident, problem, and change management processes.
Qualifications & Experience
- Bachelor’s degree in computer science, Information Technology, or related field.
- 6-8 years of IT Infrastructure experience
- Strong hands‑on experience with: AWS Cloud services, Windows Server (2016/2019/2022), Networking devices and firewall support (Cisco, Fortinet, Palo Alto, etc.).
- Demonstrated ability in hybrid (cloud + on‑premises) infrastructure management.
- Proven vendor management and stakeholder engagement experience.
- Strong knowledge of ITIL-based operations and incident/problem/change processes.
Certifications (Mandatory)
- AWS Certified
- ITIL Foundation
If this opportunity aligns with your skills and career goals, we encourage you to apply.
EA License: 21C0783
EAP Registration No: R24123529