Cloud Infrastructure Operations Lead

IBM SINGAPORE PTE LTD; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading technology consulting firm in Singapore is seeking a Cloud Infrastructure Operations Lead to oversee the operations of an AWS-based digital platform for a government agency. The ideal candidate should have over 7 years of cloud infrastructure experience, strong AWS knowledge, and leadership skills to manage a multidisciplinary team, ensuring high service reliability in a regulated environment.

Qualifications

• 7+ years of experience in cloud infrastructure operations.
• At least 2-3 years in a team-lead role.
• Strong hands-on experience with AWS services.

Responsibilities

• Lead and manage a team for AWS digital platform operations.
• Ensure compliance with government security standards.
• Drive automation for infrastructure provisioning and tasks.

Skills

Cloud infrastructure operations

Leadership

AWS services

Terraform

Ansible

CloudFormation

Education

Bachelor’s degree in Computer Science or related field

Tools

Terraform

CloudFormation

Ansible

Job description

IBM Consulting is seeking a Cloud Infrastructure Operations Lead to oversee the end-to-end operations of an AWS-based digital platform for a key government agency client. This role requires a strong Team Lead with deep cloud, infrastructure, and security expertise, capable of driving operational excellence, managing a multidisciplinary team, and ensuring service reliability within a highly regulated environment.

Leadership & Operations Management

• Lead and manage a team supporting a mission-critical AWS digital platform.
• Oversee day-to-day operations, ensuring high availability, performance, and compliance with government security standards.
• Serve as the primary operational escalation point and collaborate closely with the client on service improvements and roadmap planning.

Manage and govern the following operational domains:

• Cloud Networking – VPC design, routing, security groups, load balancers, transit gateways, and hybrid connectivity.
• Next-Generation Firewall Operations – Policy management, updates, rule optimization, and health monitoring.
• Endpoint Protection Systems – Oversight of anti-malware, EDR, and security posture tools across cloud workloads.
• Privileged Access Management (PAM) – Administration and governance of secure access controls and vaulting systems.
• Vulnerability & Secure Configuration Management – Oversight of scanning, remediation, patching processes, and compliance reporting.
• Backup & Recovery Operations – Ensure effective data protection, recovery testing, and lifecycle management.
• Identity & Access Management – Manage Active Directory and Entra ID IAM operations, including federation, RBAC, and directory integration.

Automation & Infrastructure as Code (IaC)

• Drive automation for infrastructure provisioning and operational tasks using Terraform, AWS CloudFormation, and Ansible.
• Ensure consistent, secure, and reusable IaC modules and operational workflows.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• 7+ years of experience in cloud infrastructure operations, with at least 2-3 years in a team-lead role.
• Strong hands-on experience with AWS services, networking, and security controls.
• Proficiency with Terraform, CloudFormation, and Ansible.
• Preferably AWS certifications (e.g., Solutions Architect Professional, Security Specialty).
• Experience with SIEM/SOC processes and security hardening frameworks.
• Working knowledge of DevOps, ITIL, and SRE practices.
• Prior consulting or client-facing experience.
• Deep understanding of enterprise security operations, IAM, vulnerability management, and backup solutions.
• Experience supporting public-sector or highly regulated environments.

*Due to the government client-facing requirement, only Singapore citizens applicants will be considered.