Cloud Infrastructure Operations Lead

IBM; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading global technology and consulting firm in Singapore is seeking a Cloud Infrastructure Operations Lead to oversee the operations of an AWS-based digital platform for a key government client. This role demands strong leadership skills and deep expertise in cloud, infrastructure, and security, ensuring service reliability in a regulated environment. The ideal candidate has over 7 years of experience, with proficiency in automation and governance frameworks.

Qualifications

• 7+ years of experience in cloud infrastructure operations, with 3+ years in leadership.
• Deep understanding of enterprise security operations and IAM.
• Experience supporting public-sector clients.

Responsibilities

• Lead a multidisciplinary team for AWS digital platform operations.
• Oversee compliance with government security standards.
• Drive automation using Terraform, CloudFormation, and Ansible.

Skills

Leadership

AWS services

Networking

Security controls

Terraform

CloudFormation

Ansible

Client-facing experience

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

SIEM/SOC tools

Job description

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your role and responsibilities

IBM Consulting is seeking a Cloud Infrastructure Operations Lead to oversee the end-to-end operations of an AWS-based digital platform for a key government agency client. This role requires a strong Team-Leadership skills with deep cloud, infrastructure, and security expertise, capable of driving operational excellence, managing a multidisciplinary team, and ensuring service reliability within a highly regulated environment.

Leadership & Operations Management

• Lead and manage a team supporting a mission-critical AWS digital platform.
• Oversee day-to-day operations, ensuring high availability, performance, and compliance with government security standards.
• Serve as the primary operational escalation point and collaborate closely with the client on service improvements and roadmap planning.

Manage and govern the following operational domains:

• Cloud Networking– VPC design, routing, security groups, load balancers, transit gateways, and hybrid connectivity.
• Next-Generation Firewall Operations– Policy management, updates, rule optimization, and health monitoring.
• Endpoint Protection Systems– Oversight of anti-malware, EDR, and security posture tools across cloud workloads.
• Privileged Access Management (PAM)– Administration and governance of secure access controls and vaulting systems.
• Vulnerability & Secure Configuration Management– Oversight of scanning, remediation, patching processes, and compliance reporting.
• Backup & Recovery Operations– Ensure effective data protection, recovery testing, and lifecycle management.
• Identity & Access Management– Manage Active Directory and Entra ID IAM operations, including federation, RBAC, and directory integration.

Automation & Infrastructure as Code (IaC)

• Drive automation for infrastructure provisioning and operational tasks using Terraform, AWS CloudFormation, and Ansible.
• Ensure consistent, secure, and reusable IaC modules and operational workflows.

Required Education

Bachelor's Degree

Required technical and professional expertise

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• 7+ years of experience in cloud infrastructure operations, with at least 3 years in a team-lead role.
• Strong hands-on experience with AWS services, networking, and security controls.
• Proficiency with Terraform, CloudFormation, and Ansible.
• Preferably AWS certifications (e.g., Solutions Architect Professional, Security Specialty).
• Experience with SIEM/SOC processes and security hardening frameworks.
• Working knowledge of DevOps, ITIL, and SRE practices.
• Prior consulting or client-facing experience.
• Deep understanding of enterprise security operations, IAM, vulnerability management, and backup solutions.
• Experience supporting public‑sector or highly regulated environments

*Due to the government client-facing requirement, only Singapore Citizen applicants will be considered.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.