Cloud Engineer (AWS)

AVENSYS CONSULTING PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading IT consultancy in Singapore is looking for a candidate skilled in systems and infrastructure management. Responsibilities include incident response, managing AWS environments, and ensuring high availability of systems. Ideal for someone with strong analytical skills and experience in service continuity planning. This role offers an opportunity to guide junior engineers and contribute to technical projects.

Qualifications

• Experience with systems/infrastructure operations and management.
• Ability to conduct root cause analysis and implement preventive measures.
• Familiarity with backup and disaster recovery procedures.

Responsibilities

• Monitor and manage systems according to service levels.
• Respond to incidents and provide resolution updates.
• Conduct root cause analysis and implement corrective actions.

Skills

AWS

Windows Server 2019

Incident resolution

Root cause analysis

Service continuity planning

Job description

Responsibilities

• AWS
• Windows Server 2019, Backup Infrastructure
• Operations and facility management of Systems / Infrastructure according to established procedures and service levels
• Manage systems changes through established change request process and provide status reports to the relevant parties.
• Respond promptly to incident, investigate and provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Conduct root cause analysis and implement proactive measures. Monitor effectiveness of implemented measures
• Monitor and measure the performance and availability of systems proactively; implement corrective actions identified to improve performance & availability.
• Monitor the agreed service level (e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties
• Plan and implement service continuity measures, i.e., backup/restore procedures and disaster recovery plan, to ensure continuous operation of the business.
• Provide systems related technical advice to customers or project team.
• Provide on-job-training and guidance for junior engineers