Clinical Specialist (12 months contract)

Medtronic; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare technology firm is looking for a Clinical Specialist in Singapore to support surgical procedures and provide technical assistance. The role requires delivering training sessions and effective communication with healthcare personnel. Candidates should possess at least a Bachelor’s degree and relevant experience in the medical device industry. A flexible benefits package and competitive salary are offered.

Benefits

Competitive salary

Flexible benefits package

Qualifications

• Minimum 2 years of experience in medical devices or pharma.
• Experience as a scrub nurse is an advantage.
• Ability to function under pressure and meet deadlines.

Responsibilities

• Support surgeries with in-depth product knowledge.
• Provide technical support to end users.
• Deliver training sessions at hospitals and seminars.
• Liaise with medical professionals for system installation.

Skills

Knowledge of medical devices

Technical support skills

Effective communication

Ability to multitask

Troubleshooting skills

Education

Bachelor’s degree or equivalent experience

Job description

At Medtronic you can begin a life‑long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.

As a Clinical Specialist, you are required to support the sales team by providing technical assistance in the operating theatre, ensuring surgical procedures are conducted smoothly through the provision of relevant product knowledge.

The incumbent will be responsible for supporting surgeries in private hospitals by scrubbing in to manage company instrumentation, as well as assisting in restructured hospitals by guiding nursing staff on the proper handling and usage of our instruments.

Additionally, the role includes the preparation and delivery of in‑service training sessions for customers, ensuring that all training materials and curricula remain current, accurate, and aligned with best practices.

Responsibilities may include the following and other duties may be assigned:

• To support surgeries that require in‑depth knowledge of the instrument and products.
• Able to troubleshoot service and provide technical support to end users.
• Deliver in‑service and basic applications training at hospitals, seminars or whatever activity of the sales cycle.
• Pre‑sales and post‑sales.
• Perform in‑service for demo and evaluations.
• Liaise with hospital functional departments; doctors, nurses, radiology, facility, purchasing and biomedical department to get the system installed and working order.
• Train and educate end‑users on equipment usage and maintenance.
• Provide application and technical training for end‑users.

Required Knowledge and Experience:

• Bachelor’s degree with minimum of 2 years of relevant experience, or high school diploma with a minimum of 6 years relevant experience; or associate diploma with a minimum of 4 years relevant experience.
• Preferably 2 years of experience in OT or medical device & pharma industry setting.
• Scrub nurse or previous sales experience in medical device will have added advantage.
• At least 2 to 3 years’ service experience in medical equipment preferred.
• Ability to function well under pressure and expand effort to meet schedules and deadlines.
• Systems are primarily used in the operating room, so healthcare/surgical setting experience is preferred.
• Highly organized with ability to be flexible, multitask and prioritize multiple assignments.
• Awareness of regulatory guidelines and radiation safety is preferred.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive salary and flexible benefits package.

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient‑facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here (https://www.e-verify.gov/employees).

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