Clinical Specialist (12 months contract)

Medtronic Singapore Operations Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global healthcare company in Singapore seeks a Clinical Specialist to provide technical support during surgeries and train hospital staff. Candidates should have a relevant degree and experience in the medical device industry. This role offers a competitive salary and flexible benefits to support employee needs.

Benefits

Competitive salary

Flexible benefits package

Qualifications

• Minimum 2 years of relevant experience or 6 years with High School Diploma.
• Previous experience in OT or medical device industry preferred.
• Ability to function well under pressure and meet deadlines.

Responsibilities

• Support surgeries and provide technical assistance.
• Deliver in-service training sessions for customers.
• Liaise with hospital departments for system installation.

Skills

Technical assistance

Troubleshooting

Training and educating end-users

Organizational skills

Multitasking

Education

Bachelor’s degree

High School Diploma

Associate Diploma

Job description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.

As a Clinical Specialist, you are required to support the sales team by providing technical assistance in the operating theatre, ensuring surgical procedures are conducted smoothly through the provision of relevant product knowledge.

The incumbent will be responsible for supporting surgeries in private hospitals by scrubbing in to manage company instrumentation, as well as assisting in restructured hospitals by guiding nursing staff on the proper handling and usage of our instruments.

Additionally, the role includes the preparation and delivery of in-service training sessions for customers, ensuring that all training materials and curricula remain current, accurate, and aligned with best practices.

Responsibilities May Include The Following and Other Duties May Be Assigned:

• To support surgeries that requires in-depth knowledge of the instrument and products.
• Able to troubleshoot service and provide technical support to end users.
• Deliver in-service and basic applications training at hospitals, seminars or whichever such activity of the sales cycle.
• Pre sales and post sales
• Perform in-service for demo and evaluations
• Liaise with Hospitals functional departments; Doctors, Nurses, Radiology, Facility, Purchasing and Biomedical department to get the system installed and working order
• Train and educate end-users on equipment usage and maintenance
• Provide application and technical training for and end-users

Required Knowledge and Experience:

• Bachelor’s degree with minimum of 2 years of relevant experience, or High School Diploma with a minimum of 6 years relevant experience; or Associate Diploma with a minimum of 4 years relevant experience
• Preferably 2 years of experience in OT or medical device & Pharma industry setting
• Scrub nurse or previous sales experience in medical device will have added advantage
• At least 2 to 3 years’ service experience in medical equipment experience preferred
• Ability to function well under pressure and expand effort to meet schedules and deadlines
• Systems are primarily used in the operating room, so healthcare/surgical setting experience is preferred
• Highly organized with ability to be flexible, multitask and prioritize multiple assignments
• Awareness of regulatory guidelines and radiation safety is preferred

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here