Clinical Services Operations [Healthcare Exp, Gov Healthcare] #HCY

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading healthcare consultancy in Singapore is seeking a candidate to support planning activities for a new healthcare facility. The role requires a Bachelor's degree in Healthcare Administration or Business Administration, strong interpersonal skills, and the ability to manage multiple tasks effectively. Responsibilities include coordinating stakeholder meetings, developing operational models, and supporting the implementation of care processes.

Qualifications

• Strong communication skills to collaborate across various stakeholders.
• Ability to manage multiple tasks effectively.
• Demonstrated initiative and problem-solving aptitude.

Responsibilities

• Support user engagement workshops to enhance patient experiences.
• Assist in planning for clinical services and infrastructure development.
• Coordinate meetings to gather requirements and test operational models.

Skills

Strong interpersonal skills

Organizational skills

Analytical skills

Education

Bachelor’s degree in Healthcare Administration or Business Administration

Job description

Job Responsibilities

• Support user engagement workshops and contribute subject matter input during facility planning to enhance patient journeys and experience.
• Assist in planning activities related to clinical services, infrastructure development, and resource planning for a new healthcare facility.
• Work closely with consultants, planners, and internal stakeholders to design service workflows and planning parameters aligned to project objectives.
• Coordinate and facilitate stakeholder meetings and workshops to gather requirements, validate planning assumptions, and test operational models.
• Help develop end-user briefs, operational requirements, guidelines, and work processes, including organizing testing of concepts through virtual or physical prototypes.
• Assist in preparing business cases and proposals to seek necessary approvals and funding support.
• Track progress across planning workstreams, monitor timelines, and provide status updates to management, highlighting potential risks or issues.
• Prepare periodic reports and presentations on project progress.
• Support implementation of operational and care models in line with service development plans and budget guidelines.
• Provide administrative support such as meeting coordination, documentation, minutes-taking, procurement requests, and maintaining filing systems.
• Undertake any other duties or projects assigned.

Job Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related discipline.
• Strong interpersonal and communication skills, with the ability to collaborate effectively across different stakeholder groups.
• Good organizational and time management skills, able to handle multiple workstreams concurrently.
• Demonstrates initiative, resourcefulness, and strong analytical and problem‑solving skills.
• Able to work under pressure in a dynamic environment.