Clinic Manager

MEDIVERSAL HEALTHCARE PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare clinic in Singapore seeks an experienced operations manager to oversee daily clinic operations, manage clinical workflow, and ensure quality patient care. Applicants must have a Higher NITEC or Diploma, with 4-6 years of clinic operation experience and familiarity with clinic management software. This full-time role includes managing staff, budgets, and patient inquiries. Interested candidates should apply via email with their resume and salary expectations.

Benefits

Leave benefits as per MOM

OT pay

Qualifications

• 4-6 years of clinic operation experience.
• 1-2 years experience in new clinic setup.
• Prior experience working in a GP clinic.

Responsibilities

• Oversee daily clinic operations.
• Manage clinical workflow to enhance patient care quality.
• Registration of patients and handling inquiries.
• Train and supervise new clinic staff.
• Manage budgets and negotiate with suppliers.

Skills

People management skills

Interpersonal and communication skills

Experience with clinic management software

Familiar with MOH regulatory requirements

Education

Higher NITEC or Diploma in relevant disciplines

Tools

SGiMED

Job description

Responsibilities

• Oversee daily clinic operations ensuring alignment with service standards and operational requirements to ensure clinic runs smoothly and efficiently.
• Manage clinical workflow to enhance the quality of patient care.
• Registration of patients, dispensing of medication and collection of payments.
• Handle appointment bookings and inquiries via phone, email, and in person.
• Ordering stock (Medications, consumables) and supplies for the clinic.
• Conduct regular inventory checks, manage stock levels.
• Process & submit government and insurance claims.
• Maintain overall facility management of the clinic, including cleanliness, safety, and functionality. Opening & closing of clinic premise.
• Train, and supervise new clinic staff. Plan and review clinic staff development and training needs.
• Managing budgets, billing, and negotiating with suppliers and vendors.
• Liaising with patients, healthcare providers with exceptional interpersonal skills.
• Obtains and verifies patient billing information, processes patient payment, and maintain records.
• Ensure thorough documentation and systematic record- keeping on clinical activity.
• Create and implement policies and procedures to improve clinic operations.
• Oversee patient feedback, answering phone call / email and inquiries from patients accordingly responding to the messages / email.
• Proper and safe use of medical equipment and its safe disposal.

Requirements

• Higher NITEC or Diploma in relevant disciplines (healthcare) with 4 -6 years of clinic operation & 1-2 yrs in new clinic set up experience.
• Prior experience working in a in GP clinic is a must.
• Working experience with clinic management software such as SGiMED.
• Familiar with MOH regulatory requirements.
• Possess strong people management skills.
• Excellent interpersonal and communication skills.
• Able to work & support on PH & Sunday as & when needed.

Leaves/ OT / PH pay as per MOM.

Location: Hougang.

Start date: Dec 2025.

• Mon - 8:30am -1pm / 2pm -5pm / 6pm - 8pm.
• Tue to Fri - 8:30am -1pm / 2pm -5pm.
• Sat & PH: 8:30am - 1pm.

We regret to inform that only shortlisted applicants will be notified for an interview.

If you are the one possess the relevant skills and experience interested, please send me your resume at [e-mail] with your updated resume, current & expected salary.