Clinic Executive / Assistant (Anson)

ATA MEDICAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a front-desk staff member to manage the reception area and assist clients with various inquiries and procedures. Responsibilities include handling samples, processing prescriptions, performing health screenings, and ensuring the cleanliness of the clinic. This role is crucial for providing excellent client service and administrative support.

Responsibilities

• Manage reception area.
• Attend to clients and perform front-desk duties including registration, appointment scheduling, and billing.
• Handle blood/urine/stool samples and liaise with laboratory.
• Process prescriptions accurately and dispense medicines.
• Answer client inquiries and provide financial counselling.
• Assist Doctors when required.
• Manage stock and inventory.
• Perform basic health screening assessments.
• Maintain cleanliness of the clinic.
• Perform ad-hoc duties as assigned.

Job description

This position will be based at our Anson clinic.

Responsibilities and Duties

• Manage reception area
• Attend to clients and perform front-desk duties such as:
  • Registration
  • Appointment scheduling
  • Billing
  • Answering phone calls
  • Arranging bookings for Radiology and Laboratory tests
• Handle blood/urine/stool samples and liaise with Laboratory/specimens collection and delivery
• Process prescriptions accurately and dispense medicines
• Process billing transactions under different Government schemes and managed care programmes
• Answer client inquiries, provide information, assurance, and financial counselling
• Assist the Doctor in chaperoning clients, if required
• Manage stock and inventory
• Operate Clinic Management System
• Perform basic health screening assessments, including:
  • Height, weight, blood pressure
  • Waist, hip measurement, body fat analysis
  • Vision testing and Electrocardiogram (ECG) test
• Maintain general cleanliness of the clinic
• Perform ad-hoc duties as assigned