Clinic Assistant - Jervois Wellness

PERENNIAL (SINGAPORE) RETAIL MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare provider in Singapore is seeking a front-desk assistant to manage client interactions, perform basic medical duties, and provide administrative support. The ideal candidate should have a certification in Phlebotomy or relevant nursing qualifications and be skilled in medical billing software. Strong communication and customer service skills are essential for delivering high-quality care in a fast-paced environment.

Qualifications

• Certification in Phlebotomy or a Diploma/NITEC in Nursing required.
• Proficiency in medical billing software and basic computer skills.
• Compassionate and committed to high service standards.

Responsibilities

• Attend to clients and perform front-desk duties.
• Monitor and replenish medical supplies.
• Assist Doctor during minor procedures.

Skills

Strong communication skills

Interpersonal skills

Customer orientation

Education

Certification in Phlebotomy or Diploma/NITEC in Nursing

Tools

Medical billing software

Basic computer skills

Job description

Responsibilities

• Attend to clients and perform front-desk duties including registration, manage appointments, coordinate follow-ups and payment collection
• Attend to inquiries and phone call in a polite and professional manner
• Perform simple triage & measurements – check blood pressure, height, weight, temperature
• Prepare and assist Doctor during minor procedures
• Dispense medications to clients
• Monitor, order and replenish medical supplies & medications
• Provide administrative support, including data entry and filing of medical records
• Maintain cleanliness and organisation of clinic areas
• Other duties as and when assigned

Requirements

• Certification in Phlebotomy or a Diploma/NITEC in Nursing
• Proficiency in medical billing software and basic computer skills
• Strong communication and interpersonal skills
• Compassionate, customer oriented and committed to maintaining high service standards
• Able to work effectively with multi-disciplinary teams in a dynamic, fast-paced healthcare environment
• Able to work shift duties, including weekends and public holidays