Clinic Assistant

PROLOGUE THE LIFESTYLE MEDICAL CLINIC PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a dedicated professional to manage patient registrations, assist during clinical procedures, and ensure high-quality patient care. Ideal candidates should have a GCE 'O' Level education, be customer-service oriented, and possess good communication skills. Experience in healthcare is a plus. Join us in providing exceptional patient experiences.

Qualifications

• Customer service oriented with a strong commitment to delivering exceptional patient experiences.
• Good communication skills, verbal and written, to interact effectively with patients and healthcare professionals.
• Proficient in Microsoft Office and able to learn new software systems.

Responsibilities

• Manage patient registration and appointment scheduling.
• Prepare and dispense medications under protocols.
• Assist physicians during consultations.

Skills

Customer service orientation

Good communication skills

Team player

Computer literacy

Education

Minimum GCE 'O' Level education or equivalent

Professional Certificate/NITEC in any field preferred

Job description

Job Descriptions

• Manage patient registration, scheduling of appointments, and billing and payment collection, ensuring accuracy and efficiency in all administrative processes

• Prepare and dispense medications prescribed by physicians, following established protocols and safety guidelines

• Assist physicians during consultations and clinical procedures, providing support and ensuring patient comfort and safety

• Compile medical reports and laboratory results for doctor’s reporting and finalising reports, maintaining confidentiality and accuracy in all documentation

• Collate and compile results, arranging follow-up reviews and appointments for patients as needed, and providing clear instructions and information to patients regarding their healthcare needs

• Perform clinical parameters such as temperature, blood pressure taking, height & weight measurement, resting ECG, urea breath tests, and other clinical assessments as required

• Maintain confidentiality of patients’ records at all times, adhering to privacy regulations and ethical standards, and ensuring the security of sensitive medical information

• Perform any other additional duties as assigned by the superior, contributing to the smooth operation of the clinic and the delivery of high quality patient care

Job Requirement:

• Minimum GCE 'O' Level education or equivalent; Professional Certificate/NITEC in any field preferred

• Customer service oriented, with a strong commitment to delivering exceptional patient experiences

• Good communication skills, both verbal and written, with the ability to interact effectively with patients, caregivers, and healthcare professionals

• Computer literacy, with proficiency in Microsoft Office applications and the ability to learn and adapt to new software systems

• Effective team player, with the ability to collaborate with team members and contribute to a positive and supportive work environment