Clinic Assistant

LUMINE DERMATOLOGY AND LASER CLINIC PTE. LTD.; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

A skincare clinic located in Singapore is seeking a dedicated individual to manage clinic reception and assist in various administrative duties. The role involves registering patients, handling insurance claims, and providing pre and post procedure advice. Ideal candidates should have a strong background in customer service and dermatology. The position offers a supportive work environment with opportunities for growth, competitive salaries, and employee discounts on treatments.

Benefits

Competitive Salary with AWS

Performance-based incentives

Supportive and nurturing work environment

Opportunities for career growth

Employee discounts on treatments

Qualifications

• Experience with front desk and customer service duties in a private clinic setting preferred.
• Dermatology experience preferred.
• Able to perform administrative duties with computer skills.

Responsibilities

• Managing clinic reception and registering patients.
• Assist in insurance claims and coordination with insurance companies.
• Provide advice on pre and post procedure care.
• Maintain cleanliness and order of consultation room and general areas.
• Follow-up with patients post procedure.

Skills

Customer service

Interpersonal skills

Team player

Administrative duties

English proficiency

Job description

Job Scope

• Managing clinic reception (Registering patients, responding to enquiries, coordinating appointments, dispensing medication, payment collection).
• Assist in insurance claims and coordination with insurance companies.
• Provide advice on pre and post procedure care.
• Maintain the cleanliness and order of consultation room and general areas.
• Follow-up with patients post procedure and to monitor their progress.
• Managing stock and keeping track of inventory.
• Assisting the doctor during consultation, surgical, medical and aesthetic procedures.
• Cross coverage for other colleagues when they are on leave.

Requirements

• Experience with front desk and customer service duties in a private clinic setting preferred.
• Dermatology experience preferred.
• Being a team player is critical.
• Good interpersonal skills to provide customer service confidently.
• Able to perform administrative duties with computer skills.
• Able to converse and write in English.

Working Hours

• Monday to Friday: 9am - 6pm.
• Saturday: 9am - 1pm.

Benefits

• Competitive Salary with AWS.
• Performance-based incentives.
• Supportive and nurturing work environment.
• Opportunities for career growth and advancement.
• Employee discounts on treatments and products.
• Central location near Orchard MRT.