Clinic Administrator (Genetic Counsellor Dept)

Curie Oncology; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A healthcare clinic in Singapore seeks a Clinic Administrator to manage patient scheduling and support Genetic Counsellors. Applicants should have a diploma in a relevant field and experience in clinic administration. Strong communication and organisational skills are essential. The role offers competitive compensation and a supportive work environment.

Benefits

Competitive compensation and benefits

Opportunities for professional growth and development

Supportive and collaborative work environment

Qualifications

• Prior clinic or healthcare admin experience preferred.
• Able to handle sensitive information with confidentiality.

Responsibilities

• Coordinate rescheduling, cancellations, and urgent slot requests.
• Send appointment reminders and pre-visit instructions to patients.
• Register patients and ensure accurate demographic and billing information is captured.
• Prepare case files, patient forms, and consent documents.
• Ensure proper scanning, filing, and storage of sensitive information.
• Assist Genetic Counsellors in tracking test orders and results.
• Liaise with laboratories for sample collection and test submissions.
• Monitor incoming test results and relay them to the Genetic Counsellor.
• Assist with clinic preparations for counselling sessions.
• Coordinate courier arrangements for lab samples.
• Support front desk operations when needed.
• Attend to patient enquiries in a timely manner.
• Maintain databases for patient records and statistics.

Skills

Strong communication skills

Organisational skills

Ability to handle sensitive information

Education

Diploma in Business Administration or Healthcare Administration

Job description

Clinic Administrator (Genetic Counsellor Dept)

Coordinate rescheduling, cancellations, and urgent slot requests.

Send appointment reminders and pre-visit instructions to patients.

Register patients and ensure accurate demographic and billing information is captured in the system.

Prepare case files, patient forms, consent documents, and genetic test requisition forms.

Ensure proper scanning, filing, and storage of sensitive patient information in compliance with PDPA.

Assist Genetic Counsellors in tracking test orders, results, and outstanding documents.

Liaise with laboratories and external partners to arrange sample collection, pickup, and test submissions.

Monitor incoming test results and ensure timely relay to the Genetic Counsellor.

Assist with clinic preparations for counselling sessions, including room setup and material preparation.

Coordinate courier arrangements for lab samples when required.

Support front desk operations when needed (patient check-in, billing, enquiries).

Attend to patient enquiries via phone, WhatsApp, email, and walk-ins in a timely and professional manner.

Maintain databases for patient records, referrals, genetic testing logs, and monthly statistics.

Maintain confidentiality of all patient and organisational information.

Perform any other duties assigned by the Genetic Counsellor Lead.

What We Offer:

Competitive compensation and benefits

Opportunities for professional growth and development

A supportive and collaborative work environment

Working Hours

Requirements

Diploma in Business Administration, Healthcare Administration, or equivalent

Prior clinic or healthcare admin experience preferred

Strong communication and organisational skills

Able to handle sensitive information with confidentiality

Interested applicants, please submit your detailed resume in PDF / MS Word format by clicking the "Apply Now" button. Alternatively, you may send your resume to******@curieoncology.com.sgPlease note that we will not entertain phone inquiries.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.