Client Services & Training Enrolment Specialist

Avanta Global Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local training institution in Singapore is seeking a dedicated professional to manage corporate account clients and ensure effective training administration. The ideal candidate should possess excellent communication skills, be detail-oriented, and have a proven track record of exceptional customer service. Responsibilities include managing inquiries, following up on payments, and preparing management reports. The position requires independent work ethic and a minimum qualification of GCE 'O' levels or Higher Nitec in any field.

Qualifications

• Minimum qualification of GCE 'O' levels or Higher Nitec in any field.
• Previous contact centre experience (1 year) is beneficial, candidates with experience are welcome to apply.
• Highly independent and self-motivated to achieve KPIs.

Responsibilities

• Manage corporate account clients and resolve feedback.
• Oversee training administration and logistics arrangements.
• Follow up on outstanding payments with customers.
• Provide monthly reports for management review.

Skills

Excellent communication skills

Detail-oriented

Organizational skills

Customer service attitude

Ability to prioritize tasks

Education

GCE 'O' levels or Higher Nitec in any field

Job description

A local training institution in Singapore is seeking a dedicated professional to manage corporate account clients and ensure effective training administration. The ideal candidate should possess excellent communication skills, be detail-oriented, and have a proven track record of exceptional customer service. Responsibilities include managing inquiries, following up on payments, and preparing management reports. The position requires independent work ethic and a minimum qualification of GCE 'O' levels or Higher Nitec in any field.