Client Services Manager: Expert Matching Lead (Multilingual)

Sage Consulting Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading consulting firm is looking for a Client Services Manager to oversee expert-matching projects. The ideal candidate will have 2-5 years of experience in the expert-matching industry and fluency in multiple languages, including English and either Mandarin, Japanese, or Korean. This role involves managing client engagement and ensuring project quality throughout the process. Relocation to Ho Chi Minh City, Vietnam is required.

Qualifications

• 2-5 years of experience at the Client Services Associate or Manager level in an expert-matching firm.
• Strong knowledge of expert recruitment workflows and compliance protocols.
• Excellent communication skills in a fast-paced environment.

Responsibilities

• Manage end-to-end client engagement for expert-matching projects.
• Interpret client needs and translate them into actionable project plans.
• Track project performance and maintain strong communication with stakeholders.

Skills

Expert matching experience

Client relationship management

Multilingual communication

Education

Bachelor's degree in Business, Economics, Communications, or related field

Job description

A leading consulting firm is looking for a Client Services Manager to oversee expert-matching projects. The ideal candidate will have 2-5 years of experience in the expert-matching industry and fluency in multiple languages, including English and either Mandarin, Japanese, or Korean. This role involves managing client engagement and ensuring project quality throughout the process. Relocation to Ho Chi Minh City, Vietnam is required.