Client Services Executive (Group Policy Admin/Employee Benefits)

ALLIANCE HEALTHCARE GROUP LIMITED; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A healthcare organization in Singapore is seeking a dedicated professional to manage accounts and assist in client interactions. The ideal candidate should have 1-2 years of relevant experience, preferably in healthcare insurance, and possess strong communication and customer service skills. This role involves developing technical parameters and providing performance analysis for clients.

Qualifications

• At least 1-2 years of working experience in relevant industry and role.
• Candidates with prior experience with Healthcare Insurance provider (Employee Benefits) will be an added advantage.
• Ability to work under pressure.

Responsibilities

• Administer and drive development and implementation of technical parameters.
• Monitor that new and existing implementations are updated promptly.
• Account management for assigned accounts.

Skills

Interpersonal skills

Communication skills

Customer service

Microsoft Office proficiency

Job description

What You\'ll be Doing

• Administer and drive development and implementation of technical parameters, policies and frameworks.
• Monitor that new and existing implementations, renewals, and movements requests are updated promptly.
• Provide and assist in regular analysis or ad-hoc reports to clients on the performance of each portfolio.
• Account management for assigned accounts and provide support to the team where required.
• Maintain high quality interactions with all touch points and escalate resolutions in a client centric manner.
• Any other tasks as assigned.

What We Are Looking for

• At least 1-2 years of working experience in relevant industry and role.
• Candidates with prior experience with Healthcare Insurance provider (Employee Benefits) will be an added advantage.
• Proficient in Microsoft Office Applications.
• Possess good interpersonal and communication skills.
• Ability to work under pressure.
• Passion for customer service and a good team player.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.