Client Services & Care Coordination Associate

STROKE SUPPORT STATION; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A non-profit organization in Singapore is seeking a Customer Service Associate to provide quality frontline services to clients and their caregivers. The role involves managing patient registrations, scheduling services, and collecting payments. Candidates should have at least 2 years of customer service experience, strong communication, and interpersonal skills. The position requires a GCE 'O' or 'N' Level and the ability to converse in English and other languages to serve a diverse client group.

Qualifications

• Minimum of 2 years of customer service experience.
• Able to converse in English and other languages.
• Excellent customer service with strong communication skills.

Responsibilities

• Manage patient registration and appointment scheduling.
• Collect payments and prepare invoices.
• Handle phone calls and inquiries.

Skills

Customer service experience

Interpersonal skills

Communication skills

Attention to detail

Education

GCE 'O' or 'N' Level

Job description

A non-profit organization in Singapore is seeking a Customer Service Associate to provide quality frontline services to clients and their caregivers. The role involves managing patient registrations, scheduling services, and collecting payments. Candidates should have at least 2 years of customer service experience, strong communication, and interpersonal skills. The position requires a GCE 'O' or 'N' Level and the ability to converse in English and other languages to serve a diverse client group.