Client Service Specialist (Supply Chain) - #HHW

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate with a diploma or degree in Supply Chain and Logistics Management, Operations Management, or Engineering. Responsibilities include co-leading operations reviews, providing client support, and monitoring KPIs to enhance service performance. Candidates with SAP experience are preferred. Interested applicants should send their resume to the provided email address.

Qualifications

• Diploma/ Degree in relevant fields preferred.
• Experience with SAP modules is an added advantage.

Responsibilities

• Co-lead business and operations reviews with clients.
• Provide quality communication to clients' queries.
• Monitor key performance indicators and address performance gaps.

Skills

SAP knowledge

Education

Diploma/ Degree in Supply Chain and Logistics Management / Operations Management / Engineering

Job description

Business & Operations Performance

• Represent the company and co-lead with the Program Manager, the Business and Operations reviews with the clients, working with clients to work on new project initiatives and address any gaps in the operations performance.

Customer Service

• Work closely with other internal stakeholders to provide quality, pro-active communication to clients’ queries.

Operations

• Prepare and monitor assigned clients’ key performance indicators (KPIs) and address the gaps in the performance with the other internal stakeholders like Logistics team, Production team and Quality team to improve and meet clients’ service level and performance.

Job Requirements

• Diploma/ Degree in Supply Chain and Logistics Management / Operations Management / Engineering related fields with preference in Industrial Engineering.
• Experience in the following SAP modules would be an added advantage

Interested candidates, please attach your resume to [e-mail]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)