Client Service Specialist (Logistic MNC ) #HMS

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a dedicated professional to represent clients and manage operational performance. Responsibilities include co-leading reviews, ensuring quality communication, and monitoring KPIs. Ideal candidates should have strong operational management skills. Interested applicants should send their resumes via the provided contact.

Responsibilities

• Co-lead business and operations reviews with clients.
• Work closely with internal stakeholders for client communication.
• Monitor clients' key performance indicators (KPIs).
• Address performance gaps with internal teams.
• Manage order fulfilment and billing.

Job description

East (pick up islandwide)

Job Description:

Responsibilities

• Represent the company and co-lead with the Program Manager, the Business and Operations reviews with the clients, working with clients to work on new project initiatives and address any gaps in the operations performance.
• Work closely with other internal stakeholders to provide quality, pro-active communication to clients’ queries.
• Prepare and monitor assigned clients’ key performance indicators (KPIs) and address the gaps in the performance with the other internal stakeholders like Logistics team, Production team and Quality team to improve and meet clients’ service level and performance.
• Order Fulfilment
• Billing
• Projects

Interested candidates, do submit your resume to: [e-mail] OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820