Client Service Executive (Public Sector)

Adecco Personnel Pte Ltd.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Client Service Executive for a public sector agency. This role involves responding to client inquiries via various channels, supporting reception duties, and collaborating with internal teams and government agencies. Candidates should have a Diploma and a minimum of 1 year experience in customer engagement. This is a 12-month contract position.

Qualifications

• Minimum 1 year of experience in customer engagement or related roles.
• Strong interpersonal skills and ability to work effectively with multiple stakeholders.

Responsibilities

• Support the main reception-in-charge during peak hours, primarily stationed at the reception area.
• Respond to enquiries and provide relevant information and guidance to clients.
• Collaborate with internal teams and other government agencies to triage requests.
• Perform administrative tasks related to client engagements.

Skills

Interpersonal skills

Customer engagement

Education

Diploma or equivalent qualification

Job description

The Opportunity:

• Adecco is partnering with a public sector agency to search for a Client Service Executive (Public Sector).
• The role involves responding to inbound enquiries via emails, calls, and in-person visits, assessing client needs, providing initial information, and connecting them to the appropriate teams. This role also includes supporting reception duties and assisting guests with navigating our meeting spaces.
• Role will start off as a 12 months contract assignment.

The Job:

• Support the main reception-in-charge during peak hours, primarily stationed at the reception area.
• Respond to enquiries and provide relevant information and guidance to clients regarding the local business environment and promoted industries.
• Collaborate with internal teams and other government agencies to triage requests and ensure clients are connected to the right resources.
• Perform administrative tasks related to client engagements, including routine reviews of client plans.

Requirements

• Diploma or equivalent qualification.
• Minimum 1 year of experience in customer engagement or related roles.
• Strong interpersonal skills and ability to work effectively with multiple stakeholders.

Next Step:

• Send your updated resume to [e-mail].
• Email Title: Client Service Executive (Public Sector)
• Only shortlisted candidates will be contacted

Lim Jia Yi
EA License Number: 91C2918
Personnel Registration Number: R24119814

Lim Jia Yi
EA License No: 91C2918
Personnel Registration Number: R24119814