Client Service Coordinator

MOUNT PLEASANT VETERINARY GROUP PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading veterinary health provider in Singapore is seeking a full-time Client Service Coordinator. The ideal candidate enjoys working face to face with clients, possesses strong communication skills, and has a love for animals. Responsibilities include managing phone lines, scheduling appointments, and handling payments. The role requires a minimum one-year commitment and eligibility to work without visa sponsorship.

Qualifications

• Enjoy working with clients face to face.
• Prior front facing customer experience.
• Love for animals.

Responsibilities

• Manage incoming phone lines & directing calls.
• Scheduling appointments and communicating booking requirements to clients.
• Communicating patient arrivals and emergencies to clinical staff.
• Finalizing invoices, processing payment, and balancing the till.
• Dispensing medication.
• Perform various ad hoc administrative duties.

Skills

Client interaction

Organizational skills

Communication skills

Education

'O' levels certificate or above

Job description

Mars Veterinary Health (MVH) is a global leading provider of high-quality, advanced veterinary care for companion animals. Our business offers a wide range of high-quality medical services covering preventive and basic health care as well as advanced diagnostics, internal medicine, intensive care, surgery and orthopaedics. MVH also provides rehabilitation, physiotherapy, dietary advice and offers selected pet food, pharmaceutical and care products.

Working together to improve the lives of veterinary professionals, pets and clients.

We invite you to join us as Client Service Coordinator if you

• Enjoy working with clients face to face
• Have a love for animals
• Like interacting with different people in a fast pace environment

Do you have

• 'O' levels certificate or above education?
• Prior front facing customer experience?

Our role is full time, at 44 hours per week on rotation (inclusive of weekends). This is a full time role with minimum one year of commitment. Eligibility to work without visa sponsorship is required for this vacancy.

Responsibilities for this role (not exhaustive):

• Manage incoming phone lines & directing calls
• Scheduling appointments and communicating booking requirements to clients
• Communicating patient arrivals and emergencies to clinical staff
• Finalizing invoices, processing payment, and balancing the till
• Dispensing medication
• Perform various ad hoc administrative duties

Please note only shortlisted candidates will be notified.