Client Relationship Manager (Investment & Immigration Services)

JA & PARTNERS CONSULTING PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A consulting firm in Singapore is seeking a candidate for a role focused on customer network expansion and product consultation. You will develop customer relationships, manage product information, and collaborate with various departments. Ideal candidates have a degree in business and experience with VIP clients. This position offers an opportunity to grow professionally in a dynamic consulting environment.

Qualifications

• 1-2 years of experience in product consultation related to immigration, studying abroad, real estate, or banking.
• Proven experience in hunting and managing VIP/HNW clients is preferred.
• Ability to identify and build relationships with potential customers.

Responsibilities

• Develop detailed plans to expand and grow the customer network.
• Provide consultation on product information and residency options.
• Maintain strong relationships with customers to ensure service satisfaction.
• Use CRM management software for task management and reporting.
• Collaborate with other departments for effective customer file processing.
• Support and organize company seminars and events.

Skills

Product consultation

Relationship management

CRM software

Education

Degree in business administration or related fields

Job description

Job Description:

• Develop detailed plans to expand and grow the customer network.
• Provide consultation on product information, investment programs, and residency options that suit customer needs.
• Maintain strong relationships with customers, ensuring they have the best service experience.
• Perform tasks using the CRM management software and prepare related reports.
• Collaborate with other specialized departments to support and process customer files promptly, optimally, and effectively.
• Participate in supporting and organizing seminars and events held periodically by the company.

Job Requirements:

• Hold a college or university degree in business administration, international trade, or other related fields.
• Have at least 1-2 years of experience in product consultation in areas such as immigration, studying abroad, real estate, banking, insurance, or consulting and selling high-value products.
• Preference will be given to candidates with proven experience in hunting and managing VIP/HNW clients, as well as an established network of VIP/HNW clients in Singapore.
• Ability to identify potential customers and build long-term relationships with them.