Client Relationship Manager

SS&C Technologies; Singapore; Hybrid; SGD 90,000 - 120,000; Full time

Job summary

A global financial services provider is hiring a Relationship Manager in Singapore to manage and grow key client relationships. Candidates should have over 12 years of experience in financial services and excellent communication skills. The role includes driving strategic initiatives, enhancing client engagement, and working closely with senior management. This position operates in a hybrid model that balances work flexibility with in-person engagement, making it ideal for those seeking a dynamic work environment.

Benefits

Hybrid Work Model

Flexible Vacation Time Off

Medical, Dental, Vision Benefits

Paid Further Education Opportunities

Bonus Scheme

SS&C Stock Allocation

Qualifications

• Experience in investment banking, asset management, and a general understanding of hedge funds.
• Ability to generate ideas and suggest process improvements.
• Experience managing client relationships in various financial sectors.

Responsibilities

• Managing a portfolio of key client relationships.
• Ensuring service levels exceed client expectations.
• Building trusted relationships with key client contacts.
• Identifying cross-selling opportunities within the existing client base.

Skills

Communication

Relationship Management

Client Presentation Skills

Self-Motivation

Education

Minimum of 12 years’ experience in financial services

Job description

Overview

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Relationship Manager

Locations: Singapore | Hybrid

Get To Know Us

SS&C GlobeOp, a business division of SS&C Technologies, is a leading global provider of cloud-based fund services, technology and mobility-enabled infrastructure for hedge funds, fund of funds, private equity and managed account managers. SS&C GlobeOp’s expertise in business process outsourcing supports complete life cycle capabilities, available on a stand-alone basis to hedge funds, fund of funds, private equity funds, asset managers, family wealth offices, insurance companies, pension funds, corporate treasuries and private/regional banks. By outsourcing to SS&C GlobeOp, clients can reduce their technology investment and operational risks, leaving them more time to focus on asset generation and portfolio management.

Benefits

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 2 minutes’ walk from Raffles Place MRT
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave and Well-Stocked Pantry
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Education: Paid further education opportunities for employees who are eligible
• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible

Responsibilities

• Owning and pro-actively managing a portfolio of key client relationships
• Ensuring all SS&C service levels meet or exceed client expectations
• Building trusted relationships with the Clients' key contacts (CFO, COO, etc.)
• Capturing client feedback to drive strategic change initiatives and trend analysis
• Organizing and chairing formal service level review meetings with clients
• Articulating the benefits of SS&C services and business model to clients
• Incorporating client initiatives, needs, and structures into formal account plans
• Fostering strong internal working partnerships within all SS&C service areas
• Identifying cross-selling opportunities within existing client base
• Developing and translating MIS into process / service enhancement recommendations
• Working closely with sales team and contributing to marketing efforts
• Maintaining knowledge of industry trends and their potential impact on SS&C
• Occasional travel is required

Qualifications

• Minimum of 12 years’ experience in financial services (preferably investment banking, asset management, and a general understanding of hedge, private equity and real asset structures/business
• Demonstrable communication, relationship, and team skills
• High level of comfort preparing and leading client presentations
• Significant degree of self-motivation and direction
• Tact, professionalism, and savvy in resolving escalated client issues
• Ability to generate ideas, leverage MIS, and suggest process improvements
• Experience working closely with senior-level management
• Related experience managing client relationships within Fund Administration, Sales, Trading, Risk Management, Operations, OTC Derivatives, or Fund Accounting areas a plus
• Experience in investment banking, asset management, private funds, capital markets a plus

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.