Client Relations Assistant

PESTBUSTERS PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading pest control company in Singapore is seeking a detail-oriented professional to manage contract renewals and strengthen client relationships. The ideal candidate will have at least 2 years of experience in client relations, a diploma or bachelor's degree in a relevant field, and strong communication skills. Proficient use of Microsoft Office and familiarity with CRM systems is preferred. This position offers opportunities for growth in a dynamic environment.

Qualifications

• Minimum 2 years of experience in client relations, business development, or account management.
• Highly organized with attention to detail and ability to multitask under pressure.
• Experience in drafting and reviewing contract terms and conditions.

Responsibilities

• Prepare and process renewal contracts, ensuring accuracy and compliance.
• Coordinate with clients and internal departments to finalize contract renewals.
• Draft, review, and revise contract terms and conditions for existing clients.

Skills

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Multitasking

Education

Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field

Tools

Microsoft Office

CRM systems

Job description

Job Duties

• Prepare and process renewal contracts, ensuring accuracy and compliance
• Coordinate with clients and internal departments to finalize contract renewals
• Draft, review, and revise contract terms and conditions for existing clients
• Maintain and update retention data across all dashboards and online platforms
• Support account management efforts to strengthen client relationships
• Identify and resolve contractual issues and disputes
• Organize, update, and maintain databases and files for all clients
• Answer incoming calls and respond to customer feedback and inquiries
• Perform other tasks assigned by the Business Development Head as required

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field
• Minimum 2 years of experience in client relations, business development, or account management
• Strong communication and interpersonal skills
• Highly organized with attention to detail
• Ability to multitask and work under pressure
• Proficient in Microsoft Office and familiar with CRM systems is an advantage