Client Partner

TELESOURCE EXECUTIVE SEARCH PTE. LTD.; Singapore; On-site; SGD 5,000,000 - 10,000,000; Full time

Job summary

A leading executive search firm in Singapore is looking for a Client Partner to create and manage long-term relationships with customers. The role requires at least 4 years of IT services sales experience, with a focus on the public sector. Responsibilities include managing accounts, supporting account strategies, and mentoring junior professionals. Join to drive growth and inspire success within the team.

Qualifications

• Minimum 4 to 5 years in IT services sales experience.
• Ideal candidate to possess public sector experience with good networks.
• Leadership and strategic planning capabilities required.

Responsibilities

• Manage client accounts and ensure solutions are delivered.
• Support development and execution of account strategies.
• Identify upsell and cross-sell opportunities.

Skills

Account management

Strategic planning

Customer relationship management

Financial forecasting

Sales experience

Education

Bachelor's degree in a relevant field

Job description

Role Summary: Client Partner

The strategic function is to create and manage long‑term relationships with customers. Account professionals work as trusted advisors to shape solutions and solve our customers' most critical business problems. Members of this job family are accountable for overall profitable growth and exceptional delivery.

Essential Job Functions

• Manage client accounts, ensuring that client needs are met, and solutions are delivered effectively.
• Support the development and execution of account strategies and contribute to profitable growth.
• Maintain regular client communication, building strong relationships and delivering exceptional customer service.
• Collaborate with cross‑functional teams to execute account‑related projects successfully.
• Identify and pursue upsell and cross‑sell opportunities to grow the account portfolio.
• Participate in preparing and delivering client reports and presentations.
• Actively monitor industry trends and adapt account strategies accordingly.
• Support and mentor junior account management professionals in their growth.

At least 4 years IT services sales experience, public sector

Target - USD 5 to 10 mil

Purpose

• Developing and strengthening customer relationships
• Driving profitable growth
• Inspiring colleagues

Expectations

• Collaborate with Offerings to up‑sell and cross‑sell
• Drive YoY revenue and profitability growth
• Act as a trusted advisor by creating and orchestrating customer value
• Follow a structured engagement journey:
• Understanding the Customer
• Understanding the Industry
• Validating the Opportunity
• Identifying the Solution
• Creating the Proposal
• Maintain an accurate rolling account forecast
• Make the account a great place to work

Basic Qualifications

• Minimum 4 to 5 years in IT services sales experience
• Ideal candidate to possess public sector experience with good networks and connections
• Experience in managing accounts with a focus on farming.
• Account/cluster planning with the ability to come up with propositions on how to grow the cluster (strategic planning)
• Financial Planning & Forecasting
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Demonstrated success in account leadership roles, meeting or exceeding sales and revenue objectives and building client relationships.
• Leadership and strategic planning capabilities, effective communication skills, and a history of contributing to business growth
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• An advanced degree in a relevant field is a plus
• Relevant certifications such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are a plus