Client Experience & Services Executive (Hybrid)

RK Creatives; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Singapore is looking for a customer service representative to manage client inquiries and ensure a positive experience. Responsibilities include reaching out to clients, managing orders, and resolving issues via multiple communication channels. Successful candidates will possess strong communication skills and the ability to work independently in a dynamic environment. Both entry-level and candidates with 2 or more years of experience are welcome to apply. Hybrid working model and excellent staff welfare are offered.

Benefits

Excellent staff welfare

Professional skill upgrading opportunities

Attractive incentives

Qualifications

• A confident and effective team player; able to work independently and under pressure.
• Strong communication skills required.
• Minimum 2 years of relevant experience can lead to consideration for senior roles.

Responsibilities

• Reach out to existing and non-active clients.
• Manage internal order inquiries.
• Attend to client requests across various channels.

Skills

Strong communication skills

Team player

Tech-savvy

Job description

A leading financial institution in Singapore is looking for a customer service representative to manage client inquiries and ensure a positive experience. Responsibilities include reaching out to clients, managing orders, and resolving issues via multiple communication channels. Successful candidates will possess strong communication skills and the ability to work independently in a dynamic environment. Both entry-level and candidates with 2 or more years of experience are welcome to apply. Hybrid working model and excellent staff welfare are offered.