Client Experience Lead — Health Clinic Front Desk

ATHOS PERFORMANCE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A performance training clinic in Singapore is seeking a Receptionist to be the first point of contact for clients, ensuring a smooth and professional experience. Responsibilities include greeting clients, managing appointments, and handling administrative tasks. The ideal candidate will possess excellent communication and organisational skills, and have a customer service mindset. A personal interest in health or fitness is a plus, aligning with the clinic's environment. This role is pivotal to maintaining client satisfaction and operational efficiency.

Qualifications

• Ability to manage multiple tasks in a fast-paced environment.
• Reliability and punctuality required.
• Discretion when handling confidential information.

Responsibilities

• Greet clients and maintain a welcoming reception area.
• Manage appointment bookings and client communications.
• Assist with payments and billing inquiries.

Skills

Excellent communication skills

Strong organisational skills

Customer service mindset

Proactive problem-solver

Tools

clinic software

POS systems

WhatsApp Business

Job description

A performance training clinic in Singapore is seeking a Receptionist to be the first point of contact for clients, ensuring a smooth and professional experience. Responsibilities include greeting clients, managing appointments, and handling administrative tasks. The ideal candidate will possess excellent communication and organisational skills, and have a customer service mindset. A personal interest in health or fitness is a plus, aligning with the clinic's environment. This role is pivotal to maintaining client satisfaction and operational efficiency.