Client Enquiry & Case Coordination Specialist

PERTINENT LAW LLP; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading law firm in Singapore is seeking a motivated Coordinator to provide administrative support. You will be responsible for managing client cases, maintaining records, and responding to client inquiries. Ideal candidates will have a diploma, some experience in customer service, and basic proficiency in Microsoft Office. This position offers training and requires detail-oriented professionals who can adapt to fast-paced environments. Interested applicants should send their resumes to the provided email.

Qualifications

• At least 1 year of experience in an Administrative/Customer Service role is an advantage.
• Ability to adapt in a fast-paced environment.
• Willingness to support ad-hoc tasks or extended hours during peak periods.

Responsibilities

• Manage and maintain accurate records of client cases.
• Track progress of cases for timely follow-ups.
• Prepare and file paperwork in compliance with internal processes.
• Coordinate with internal teams for administrative tasks.
• Serve as point of contact for clients, responding to inquiries.

Skills

Customer service mentality

Problem-solving attitude

Attention to detail

Basic proficiency in Microsoft Office Suite

Education

Min. Diploma in any field

Job description

A leading law firm in Singapore is seeking a motivated Coordinator to provide administrative support. You will be responsible for managing client cases, maintaining records, and responding to client inquiries. Ideal candidates will have a diploma, some experience in customer service, and basic proficiency in Microsoft Office. This position offers training and requires detail-oriented professionals who can adapt to fast-paced environments. Interested applicants should send their resumes to the provided email.