Client Engagement Specialist (Career Conversion Program)

Phillip Securities Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Singapore is seeking a motivated Client Engagement Specialist to promote investment solutions. In this role, you'll partner with sales teams, identify client opportunities, and support acquisition efforts. You will have the chance to obtain your Financial Advisor licence and advance your career in wealth management. The ideal candidate is passionate about investments, possesses strong communication skills, and is proactive in improving client experiences.

Benefits

Opportunity to gain a Financial Advisor licence

Career growth pathways

Dynamic work environment

Qualifications

• Must be passionate about investments and client engagement.
• Prior experience in financial sales or client servicing is an advantage.

Responsibilities

• Promote and increase adoption of investment solution products.
• Identify client opportunities and support acquisition efforts.
• Obtain the FA licence for Managed Accounts within the first 6 months.
• Provide feedback to improve product features and client experience.
• Enhance the client journey and operational processes.

Skills

Strong communication skills

Interpersonal skills

Consultative approach

Analytical thinking

Proactive and results-oriented

Education

Bachelor's degree in Finance, Business, Economics, or related disciplines

Job description

Role Overview:

Phillip Securities is expanding our Wealth Management business and seeking a motivated and client-focused Client Engagement Specialist to promote unique long-term investment solutions. This is an exciting opportunity to be part of a growing team that combines sales engagement, investment product knowledge, and process improvement. You will also have the opportunity to obtain your Financial Advisor (FA) licence and advance your career in wealth management. Our vision is to train a well-rounded individual and help you discover your best path forward in this industry for you.

Key Responsibilities:

• Partner with in-house sales teams to promote and increase adoption of investment solution products (e.g. SBP, RSP, SmartPortfolio, SmartPark, etc).
• Identify client opportunities, follow up on leads, and support client acquisition efforts including cross‑channel initiatives
• Obtain the FA licence for Managed Accounts within the first 6 months of joining.
• Provide feedback to Product Managers to improve product features, marketing materials, and client experience.
• Be the driver of change by working with Business Analysts and internal stakeholders to review and enhance the client journey and operational processes.
• Strive to be the subject matter expert and become an advocate in building wealth with our platform through investment solution products

Who We Are Looking For:

• Passionate about investments and client engagement.
• Strong communication and interpersonal skills with a consultative approach.
• Proactive, results‑oriented, and able to work both independently and as part of a team.
• Analytical thinker with an eye for improving processes and client experiences.
• Bachelor’s degree in Finance, Business, Economics, or related disciplines.
• Prior experience in financial sales, client servicing, or investment products is an advantage.

Why Join Us:

• Opportunity to become a licensed Financial Advisor and gain exposure to Managed Accounts and Structured Products.
• Career growth pathways into Sales (Relationship Management) or Investment Solutions (Product Development & Business Development).
• Dynamic and collaborative work environment in one of Singapore’s leading financial institutions.