Client Desktop Support Executive (Available for immediate opportunities)

NCS Hong Kong and Singapore; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading technology services company in Singapore is seeking a Client Desktop Support Executive. The role involves installation and daily operations support for client platforms, troubleshooting issues, and monitoring service levels. Ideal candidates should have strong communication skills and some experience in enterprise support environments, particularly with Microsoft Windows and Office. Opportunities for career growth through structured training programs are available.

Qualifications

• Good communication and interpersonal skills are essential.
• Willingness to learn and good working attitude is a must.
• Experience with desktop troubleshooting is an advantage.

Responsibilities

• Responsible for installation and daily support for client platforms.
• Perform troubleshooting for client platform-related problems.
• Provide timely status updates on incidents to relevant parties.

Skills

Good communication and interpersonal skills

Good working attitude and willingness to learn

Desktop troubleshooting skills

Familiarity with iOS and Android devices

Enterprise desktop support experience

Education

Nitec/Higher Nitec in IT-related courses

Tools

Microsoft Windows OS

Microsoft Office Suite

Cloning Tools

MAC OS

Antivirus/Malware software

Job description

Client Desktop Support Executive (Available for immediate opportunities)

• Full-time
• Position Type: Permanent

Your role is only the beginning

At NCS, we pride ourselves on empowering our people and talent to their fullest potential. Learning together in our NCS DOJO, we have comprehensive, built-in training and industry standard qualifications that will allow you to up-skill and re-skill as we grow together.

As a Client Desktop Support Executive, the broad area of your job responsibilities will cover the following domain:

Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.

Perform troubleshooting for client platform related problems.

Respond promptly to incident, investigate & provide temporary & or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

Perform service request related to client platforms.

Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

Involve in client platform implementation/upgrade project.

The ideal candidate should possess:

• Good communication and interpersonal skills
• Good working attitude and willingness to learn
• Keen interest in working in a technology industry
• Desktop troubleshooting skills has an added advantage
• Familiarity with the use of iOS and Android devices
• Enterprise desktop support experience in Microsoft Windows OS, Microsoft Office Suite, Cloning Tools, MAC OS and Antivirus/Malware software will be an advantage
• Candidates from technical and non-technical fields are welcome to apply.

[For Nitec/Higher Nitec graduates in an IT-related courses]

OurIgnite Work-Study Diploma Programmewill enable you to kickstart your career and gain valuable hands-on experience, while attaining a nationally recognised Diploma.

Explore exciting career opportunities with NCS and kick-start your journey towards success. Visit our website at ncs.co/opportunities and check out our LinkedIn Career site to discover how you can be part of the extraordinary today. Join our team and experience #ncslife today!

We treat all applications with the utmost confidentiality. While we appreciate the interest in this role, only shortlisted candidates will be contacted given the high volume of applicants.

We are driven by ourAEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

make the extraordinary happen.