Client Care & Admin Coordination Specialist

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Customer Service Representative. The role involves serving as the first point of contact for customers, handling enquiries, and coordinating with internal departments. Candidates should have a Diploma in Business Administration and 1-3 years of experience in customer service or administrative support. Proficiency in MS Office is required. This position provides an opportunity to contribute to continuous improvement initiatives and enhance customer experience.

Qualifications

• 1-3 years of experience in customer service or administrative support.
• Experience in construction, design, or playground industry is an advantage.

Responsibilities

• Serve as the first point of contact for customers.
• Handle customer enquiries, quotations, and service requests.
• Coordinate with internal departments to ensure customer needs are met.
• Assist in managing service schedules and project updates.
• Maintain accurate customer records and documentation.
• Follow up with clients to ensure satisfaction.
• Support administrative duties like invoicing and order processing.
• Contribute to continuous improvement initiatives.

Skills

Customer service

Attention to detail

Problem-solving

MS Office proficiency

Education

Diploma in Business Administration or equivalent

Job description

A recruitment agency in Singapore is seeking a Customer Service Representative. The role involves serving as the first point of contact for customers, handling enquiries, and coordinating with internal departments. Candidates should have a Diploma in Business Administration and 1-3 years of experience in customer service or administrative support. Proficiency in MS Office is required. This position provides an opportunity to contribute to continuous improvement initiatives and enhance customer experience.