Client Account Services Executive

HEYSARA IMMIGRATESG PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading service provider in Singapore seeks a Client Account Services Executive to manage client relations for 300 accounts. The ideal candidate will have a diploma or degree in a related field and at least 1 year of experience in client support or sales coordination. Responsibilities include managing service renewals, preparing client proposals, and ensuring timely delivery of services.

Qualifications

• Minimum 1 year of relevant experience in client support or sales coordination role.
• Able to work independently and manage multiple priorities.
• Consistently meet deadlines and KPI.

Responsibilities

• Manage all Client Services-related matters.
• Serve as the Person-in-Charge (PIC) for approximately 300 Secretary Accounts.
• Prepare proposals, service agreements and related documents.

Skills

Interpersonal skills

Communication skills

Client-focused mindset

Education

Diploma or Degree in Business Management or related field

Job description

We have an exciting career opportunity for the position of Client Account Services Executive and invite industry professionals to join us.

Job Responsibilities

• Assume responsibility for managing all Client Services-related matters
• Serve as the Person-in-Charge (PIC) for approximately 300 Secretary Accounts
• Manage all Secretarial Account and Xero Subscription Renewals, including but not limited to: Annual return filing fees, registered office services, nominee services, new incorporation & secretarial services and etc.
• Support the Acquisition of New accounts through personal relationships and professional network
• Prepare proposals, service agreements and related documents for client presentation and onboarding
• Proactively monitor service progress, track pending items and follow up on payments to ensure timely delivery and accurate billing
• Facilitate knowledge transfer processes to ensure smooth onboarding for Corporate Legal Group (CLG) clients

Requirements

• Diploma or Degree in Business Management or related field
• Minimum 1 year of relevant experience in client support or sales coordination role
• Excellent interpersonal and communication skills with a client-focused mindset
• Able to work independently, manage multiple priorities and consistently meet deadlines and KPI