Client Account Manager & Sales

VICTORY TRAVEL PTE LTD; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading travel agency in Singapore is seeking an experienced Client Account Manager to manage and grow their B2B client portfolio. The ideal candidate will engage with clients, onboard new partners to the B2B platform, and drive corporate acquisitions. Strong skills in communication and negotiation are essential, along with a proactive approach to fostering relationships in the travel industry.

Qualifications

• Experience in B2B client management within the travel or tourism industry.
• Proactive, results-oriented approach.
• Comfortable with both office and field work.

Responsibilities

• Manage and maintain strong relationships with existing B2B clients.
• Conduct client outreach to promote services.
• Onboard new B2B partners onto the online travel platform.

Skills

Communication skills

Negotiation skills

Relationship-building skills

Knowledge of GDS systems

Job description

Company Description

Singapore's one of the oldest IATA and STB approved travel agent. We are a multi-award-winning travel company certified by renowned airlines such as Singapore Airlines, Air India, Thai Airways, and Qatar Airways, among other major airlines. Our expertise includes inbound and outbound ticketing services, and we have partnerships with over 20 international flight carriers. Join us in delivering exceptional travel experiences. We have now expanded into the B2B travel technology space with our own online booking and management platform, empowering agents and corporate clients with real-time fares, seamless ticketing, and digital convenience.

About the Role

We are seeking an experienced Client Account Manager to handle and grow our B2B travel client portfolio. The ideal candidate will be responsible for managing client relationships, onboarding new agents to our B2B platform, and driving corporate client acquisitions.

Key Responsibilities

• Manage and maintain strong relationships with existing B2B clients.
• Conduct client outreach via email, phone calls, and physical visits to promote our services.
• Onboard new B2B partners onto our online travel platform and ensure smooth activation.
• Identify and secure new corporate clients to expand business opportunities.
• Provide ongoing client support, ensuring high satisfaction and retention.
• Collaborate with internal teams to ensure seamless client servicing and issue resolution.

Requirements

• Experience in B2B client management within the travel or tourism industry.
• Strong communication, negotiation, and relationship-building skills.
• Proactive, results-oriented, and comfortable with both office and field work.
• Knowledge of airline ticketing, GDS systems, or corporate travel management is an advantage.