Client Account Manager

Willis Towers Watson; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global insurance and advisory firm in Singapore is looking for a Client Service Manager to oversee captive insurance clients. You will ensure compliance with regulations, manage financial processes, and maintain strong client relationships. The ideal candidate will have a degree in finance and experience in accounting or client management roles. Excellent analytical skills and proficiency in Microsoft Office are essential for success in this role.

Qualifications

• Proven experience in client account management or financial accounting roles in the captive insurance.
• Strong understanding of insurance accounting principles and regulations.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Manage the relationship for your portfolio of captive insurance clients.
• Ensure compliance with corporate governance standards.
• Manage treasury/investment functions for captive insurance clients.

Skills

Client account management

Financial accounting

Insurance accounting principles

Analytical skills

Communication skills

Interpersonal skills

Problem-solving skills

Microsoft Office proficiency

Education

Bachelor’s degree in accountancy, finance, or related field

Professional certification (e.g., CA, ACCA)

Job description

Description

The Role:

• Manage the relationship for your portfolio of captive insurance clients and assume responsibility for client service delivery and excellence.
• Interprets MAS/ACRA Regulations including guidelines and circulars, keep clients up to date and ensure all relevant prescribed standards are met at all times.
• Ensure compliance with corporate governance standards.
• Peer review of functions within the team.
• Assist the Managing Director on projects implementation to support the business.
• Manage treasury/investment functions for captive insurance clients and perform reconciliation where required.
• Handle insurance and claims accounting processes on behalf of captive insurance clients.
• Preparation and annual review of budgets, policies and protocols in collaboration with clients and management.
• Liaise with internal/external stakeholders, brokers, regulators, actuaries, auditors, tax agents, company secretary etc.
• Management/Financial reporting to clients and Statutory reporting to regulatory bodies in accordance with the Financial Reporting Standards.
• Facilitate client board meetings and assist in the production of board materials.
• Minutes taking if required and ensure proper documentation of decisions.
• And any other additional duties that may be assigned to you by the Company from time to time.

Qualifications

The Requirements:

• Bachelor’s degree in accountancy, finance, or related field
• Professional certification (e.g., CA, ACCA) preferred.
• Proven experience in client account management or financial accounting roles in the captive insurance
• Strong understanding of insurance accounting principles and regulations
• Excellent analytical and problem-solving skills; Proficiency in Microsoft office
• Strong communication and interpersonal skills, with the ability to build strong client relationships.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attentive to details and ability to meet deadlines consistently.
• Pro-active and positive attitude

Equal Opportunity Employer