Client Account Manager

Willis Towers Watson Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading insurance consulting firm in Singapore is seeking an experienced professional to manage captive insurance client relationships. The role involves overseeing financial accounting, ensuring compliance with regulations, and facilitating client meetings. Ideal candidates will have a degree in finance or accountancy and relevant certifications such as CA or ACCA, along with proven experience in similar roles. Strong analytical and communication skills are essential.

Qualifications

• 5+ years of experience in client account management or financial accounting roles.
• Strong understanding of insurance accounting principles and regulations.
• Ability to manage multiple clients and meet deadlines consistently.

Responsibilities

• Manage the relationship for a portfolio of captive insurance clients.
• Ensure compliance with corporate governance standards.
• Facilitate client board meetings and assist in the production of board materials.

Skills

Client account management

Financial accounting

Analytical skills

Interpersonal skills

Communication skills

Proficiency in Microsoft Office

Education

Bachelor’s degree in accountancy, finance, or related field

Professional certification (e.g., CA, ACCA)

Job description

The Role:

• Manage the relationship for your portfolio of captive insurance clients and assume responsibility for client service delivery and excellence.
• Interprets MAS/ACRA Regulations including guidelines and circulars, keep clients up to date and ensure all relevant prescribed standards are met at all times.
• Ensure compliance with corporate governance standards.
• Peer review of functions within the team.
• Assist the Managing Director on projects implementation to support the business.
• Manage treasury/investment functions for captive insurance clients and perform reconciliation where required.
• Handle insurance and claims accounting processes on behalf of captive insurance clients.
• Preparation and annual review of budgets, policies and protocols in collaboration with clients and management.
• Liaise with internal/external stakeholders, brokers, regulators, actuaries, auditors, tax agents, company secretary etc.
• Management/Financial reporting to clients and Statutory reporting to regulatory bodies in accordance with the Financial Reporting Standards.
• Facilitate client board meetings and assist in the production of board materials.
• Minutes taking if required and ensure proper documentation of decisions.
• And any other additional duties that may be assigned to you by the Company from time to time.

The Requirements:

• Bachelor’s degree in accountancy, finance, or related field
• Professional certification (e.g., CA, ACCA) preferred.
• Proven experience in client account management or financial accounting roles in the captive insurance
• Strong understanding of insurance accounting principles and regulations
• Excellent analytical and problem-solving skills; Proficiency in Microsoft office
• Strong communication and interpersonal skills, with the ability to build strong client relationships.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attentive to details and ability to meet deadlines consistently.
• Pro‑active and positive attitude

Equal Opportunity Employer