cleaning services manager

AARUSH PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading cleaning services provider in Singapore is looking for a Cleaning Manager. The successful candidate will manage a team responsible for maintaining cleanliness in various facilities, ensuring high standards of service and customer satisfaction. Duties include staff supervision, conducting inspections, and maintaining inventory. A strong background in team management and problem-solving is essential for this role.

Qualifications

• Experience in managing cleaning staff.
• Ability to conduct inspections and maintain standards.
• Strong communication skills for client interaction.

Responsibilities

• Manage a cleaning team for various facilities.
• Ensure compliance with cleaning standards and client instructions.
• Oversee training and discipline of cleaning staff.

Skills

Team management

Problem-solving

Customer service

Attention to detail

Job description

Cleaning Manager Job Description

• Cleaning managers are responsible for managing a cleaning team assigned to buildings, hospitals, sites, and other facilities.
• They are responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for guests, customers, and workers.
• They work within office buildings or on construction sites. They may be employed in hotels, companies, and manufacturing firms; clubs, banks, and cleaning companies, etc.
• The cleaning manager job description primarily entails ensuring the facility is cleaned correctly and according to the client’s instructions or standards.
• It also involves carrying out regular inspection on the facility to determine any unusual or recurring work that needs to be done, such as periodically stripping floor wax, cleaning overhead light fixtures or shampooing carpets, and maintain a checklist of everyday cleaning tasks.
• Cleaning managers allocate chores to workers and inspect work afterwards to ensure it is performed to meet standards.
• They also listen to clients complaints, investigate, and correct any anomalies to reassure clients of the company’s commitment to excellence and customer satisfaction.
• They conduct interviews, make selection, train, supervise, guide, and discipline cleaning service staff to guarantee maximum customer satisfaction.
• The cleaning manager work description also involves setting up meetings and communicating relevant information to the staff.
• It also entails directing and scheduling staff in their work assignments.
• Cleaning managers carry out pre-event inspections of all assigned areas before official opening to ensure cleanliness of areas.
• They also make arrangement for the repair of bad equipment and make a replacement for ones.
• They maintain enough supplies and inventory of cleaning products by making reorders when necessary.