CLEANING SERVICES MANAGER

HOTELS ANGELS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A prominent cleaning service provider in Singapore seeks a dedicated team manager to oversee their cleaning staff. You will be responsible for motivating the team, ensuring high cleaning standards, and managing client interactions. The ideal candidate should have strong leadership skills and familiarity with the latest cleaning technology. This role includes training staff, conducting safety briefings, and ensuring compliance with company standards. A positive attitude and excellent communication skills are essential to succeed.

Qualifications

• Experience in managing a cleaning team.
• Strong communication skills for client interaction.
• Familiarity with cleaning technology.

Responsibilities

• Manage and motivate a team of cleaning staff.
• Conduct stock management of consumables and spares.
• Ensure employees are trained and equipped for their roles.
• Deploy and train staff on cleaning technology.
• Certify equipment is safe and in good condition.
• Oversee escalations and performance management.
• Supervise the cleaning team’s performance.
• Conduct safety briefings and toolbox talks.
• Collaborate with clients to resolve site problems.
• Coordinate with the Front Office and other departments.
• Support in maintaining trained and motivated staff.
• Clean clients’ homes to meet standards.
• Supervise all employee work on-site.
• Communicate with clients regarding appointments.
• Drive to locations with the team and supplies.
• Collect payments professionally.

Job description

• Managing and motivating a team of cleaning staff
• Conduct stock management of consumables and spares
• Ensure employees are properly trained and equipped to perform their role
• Deploy and train staff on the use of latest cleaning technology while providing instructions and supervision where necessary
• Certify that equipment is safe to use and in good working condition
• Oversee all escalations and performance management developments
• Supervise performance of cleaning team
• Conduct safety briefings and toolbox talks
• Collaborate with clients to ensure there are no problems on site
• Keep close interaction, communication, and coordination with the Front Office and other departments
• Support in maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service
• Proficiently clean clients’ homes to meet both company and client standards
• Supervise all employee work on assigned site, to make sure it meets the company and client standards
• Have a conversation with clients regarding appointment time, and for the period of cleaning
• Drive to every location with the team along with supplies in official vehicle
• Make sure all keys/codes and payments are sent back to the office at the end of the day. Payments should be collected in a professional manner
• Demonstrate a positive attitude and show an example for other employees to emulate
• Make sure all employees follow company standards by constantly coaching and redirecting performance.