Cleaning Operations Supervisor - Midnight Shift (Multi-Site)

DUSTAWAY SERVICES PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

DUSTAWAY SERVICES PTE. LTD. is seeking a Shift Supervisor to oversee daily cleaning operations across multiple locations.

The role involves supervising staff, conducting on-the-job training, and ensuring adherence to schedules and safety procedures. The successful candidate will deliver excellent customer service, manage staff discipline, and handle client interactions, including addressing complaints and maintaining high service standards.

Qualifications

• Experience in cleaning sector preferred.
• Willingness to work night shifts and overtime.
• Able to travel islandwide and be at multiple locations daily.

Responsibilities

• Supervise and coordinate assigned shift and conduct daily pre-operation meetings with staff.
• Provide On-the-Job Training (OJT) to employees on proper and safe cleaning with equipment.
• Ensure all daily and periodic cleaning tasks are completed as scheduled.
• Address customer complaints and ensure customer satisfaction.
• Monitor staff punctuality and discipline.
• Perform additional duties as assigned by superiors and clients.

Skills

Supervisory skills

Customer service

Discipline & punctuality

Training & mentoring

Job description

DUSTAWAY SERVICES PTE. LTD. is seeking a Shift Supervisor to oversee daily cleaning operations across multiple locations.

The role involves supervising staff, conducting on-the-job training, and ensuring adherence to schedules and safety procedures. The successful candidate will deliver excellent customer service, manage staff discipline, and handle client interactions, including addressing complaints and maintaining high service standards.