CLEANING OPERATIONS MANAGER

ACE ENVIRON MAINTENANCE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A cleaning service provider in Singapore is looking for a responsible individual to oversee cleaning operations, manage staff, and ensure high-quality service delivery. Candidates need to converse in English and should have experience in cleaning operations management. A positive attitude and willingness to take initiative are essential. This role involves planning staff rosters and maintaining strong client relationships.

Qualifications

• Able to converse effectively in English.
• Experience in managing cleaning operations.
• Experience with cleaning machines is an advantage.

Responsibilities

• Oversee cleaning activities ensuring seamless operations.
• Lead staff, ensuring motivation and productivity.
• Manage staff rosters for adequate coverage.
• Conduct quality audits and inspections regularly.
• Maintain client relationships and address concerns.

Skills

Conversational English

Cleaning operations management

Using cleaning machines

Responsibility

Positive attitude

Client reporting

Initiative

Job description

6 Days work week, 7am to 4pm

Requirements:

• Able to converse in English
• Experience in cleaning operations management
• Experience in using cleaning machines will be an added advantage
• Responsible and responsive
• Positive attitude
• Experience in reporting to clients
• Takes initiative

Brief scope of work:

• Oversee all cleaning activities for various clients to ensure seamless operations and high-quality service delivery.
• Ensure that staff, equipment, and materials are efficiently used, minimizing waste while maximizing productivity.
• Provide leadership and direction to cleaning staff and supervisors, ensuring they are motivated, productive, and adhering to schedules.
• Plan and manage staff rosters to ensure adequate coverage for all cleaning assignments, optimizing labor costs while maintaining service quality.
• conduct regular quality audits and inspections to ensure cleaning standards consistently met and implement corrective action where necessary.
• Maintain strong client relationships by proactively addressing concerns, conducting regular check-ins, and ensuring thier satisfaction with cleaning services.
• Investigate and resolve any customer or staff complaints related to cleaning operations.
• Reporting to Operations Head.