Cleaning Operations Manager

SQ1 Development PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A commercial cleaning service provider in Singapore is seeking a Commercial Cleaning Operations Manager to oversee cleaning operations at various sites. The role involves managing teams, ensuring high service standards, and maintaining client relationships. Candidates should have at least 5 years of experience in commercial cleaning, including 2 years in a supervisory role. The position requires strong communication skills and the ability to handle operational issues under pressure.

Qualifications

• Minimum 5 years of relevant experience in commercial cleaning or facilities management.
• At least 2 years in a supervisory or managerial role.
• Possess a valid Class 3 driving licence.

Responsibilities

• Oversee day-to-day cleaning operations across assigned sites.
• Lead, coach and supervise Site Supervisors and cleaning teams.
• Ensure compliance with company SOPs and safety standards.

Skills

Experience in commercial cleaning

Supervisory skills

Strong communication skills

Planning and problem-solving

Basic PC skills

Job description

Job Title: Commercial Cleaning Operations Manager

Location: Tai Seng/ Island-wide

Employment Type: Full-time

SQ 1 Development Pte Ltd is an established facilities and commercial cleaning service provider. We are expanding our operations and are looking for a Commercial Cleaning Operations Manager to oversee multiple sites and lead our ground teams. This is a higher entry level position suitable for experienced candidates ready to take on wider responsibilities and manage key client accounts.

Key Responsibilities

• Oversee the day-to‑day cleaning operations across assigned commercial sites (e.g. offices, malls, industrial, hospitality).
• Lead, coach and supervise Site Supervisors and cleaning teams to ensure high service standards and productivity.
• Plan and manage manpower deployment, duty rosters and coverage for leave/MC to avoid service lapses.
• Conduct regular site inspections, audits and follow up on corrective actions.
• Build and maintain strong relationships with clients; handle feedback, complaints and service recovery professionally.
• Ensure compliance with company SOPs, safety standards and relevant regulatory requirements.
• Monitor operational costs, usage of chemicals, equipment and consumables to minimise wastage and improve cost efficiency.
• Support recruitment, onboarding and training of new staff.
• Prepare simple operational reports and updates for management and clients where required.

Working Hours & Schedule

• Rotating shifts depending on operational needs.
• Required to work on weekends and Public Holidays with off‑days provided on weekdays.
• Must be contactable after office hours for urgent operational issues.

Requirements

• Minimum 5 years of relevant experience in commercial cleaning / facilities management, with at least 2 years in a supervisory or managerial role.
• Strong knowledge of cleaning operations, methods, equipment and chemicals.
• Proven experience in handling multiple sites and managing frontline staff.
• Good communication and interpersonal skills; able to manage both clients and ground employees effectively.
• Strong planning, problem‑solving and follow‑up skills; hands‑on and willing to attend to site matters when required.
• Able to work under pressure, handle urgent operational issues and respond to client needs promptly.
• Basic PC skills (e.g. email, MS Excel/Word) for reporting and administration.
• Possess a valid Class 3 driving licence and comfortable driving to various sites when required.
• [Optional: Own vehicle will be an advantage.]