Claims Leader: AR, Automation & Process Excellence

DKSH Group; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

A global business services provider in Singapore is seeking an Executive Claims professional. The role focuses on managing claims information, ensuring accurate billing, and supporting a team in achieving KPIs. Candidates must have at least 1 year of experience in accounts receivable, collections, or credit control, along with strong communication skills in English and preferably Mandarin. SAP knowledge is also beneficial. This position offers opportunities for mentorship and engagement with key stakeholders.

Qualifications

• 1 year experience in AR, collections, or credit control for Executive role.
• 3 years experience in AR, collections, or credit control for Senior Executive role.

Responsibilities

• Provide claims information to clients and business units.
• Ensure claimable expenses are billed correctly within deadlines.
• Monitor account details for non-payment and irregularities.
• Investigate and resolve queries.
• Lead team in achieving monthly KPIs.
• Provide guidance to team members in resolving conflicts.
• Support team in addressing client queries.
• Engage and manage key stakeholders.

Skills

Detail oriented

Good communication skills

English proficiency

Mandarin proficiency

Computer literacy - MS Office

Education

Minimum Diploma or GCE 'A' Level

Tools

SAP

Job description

A global business services provider in Singapore is seeking an Executive Claims professional. The role focuses on managing claims information, ensuring accurate billing, and supporting a team in achieving KPIs. Candidates must have at least 1 year of experience in accounts receivable, collections, or credit control, along with strong communication skills in English and preferably Mandarin. SAP knowledge is also beneficial. This position offers opportunities for mentorship and engagement with key stakeholders.