Claims Associate/ Entry Lvl/Dip /Deg in Biz or related course/ AMK & Tg Pagar!

TempServ Pte Ltd; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A staffing agency in Singapore is looking for a Claims Associate to process claims and provide administrative support. You'll manage appeals, coordinate with stakeholders, and ensure timely submissions. A degree or diploma in Business is required along with proficiency in Microsoft applications and strong customer service skills. The role offers a chance to enhance operational efficiency while handling claims and grants.

Qualifications

• Degree or Diploma in Business or related disciplines.
• Proficient with Microsoft Word and Excel.
• Good customer service skills and experience preferred.

Responsibilities

• Process claim applications and respond to emails.
• Handle exception cases and refunds.
• Attend to escalated inquiries on claims.
• Collate data for regular reporting.
• Provide administrative support.

Skills

Proficient with computer use (Microsoft Word, Excel)

Good Customer Service oriented

Education

Degree/ Diploma in Business or related disciplines

Job description

Claims Associate/ Entry Lvl/Dip /Deg in Biz or related course/ AMK & Tg Pagar!

Process claim application and reply to emails

Exception handling and refunds

Attend to escalated enquiries on claims

Collation of data / information / statistics for regular reporting

Provide administrative support

1. Manage appeals on claims applications and disbursements including eligibility checks and document verification
2. Coordinate with claimants, training providers and internal stakeholders to ensure timely and complete submission of required document
3. Track appeal processing status and update internal systems and database accurately
4. Participate in continuous improvements to enhance operational efficiency and transparency
5. Provide support for ad-hoc projects

• Administer and process grant applications, including eligibility checks, document verification, and data entry.
• Coordinate with applicants and internal stakeholders to ensure timely and complete submission of required documents.
• Track application progress and update internal systems and databased accurately.
• Participate and assist in continuous process improvements to enhance efficiency and transparency in grant operations.
• Ensure compliance with regulatory, funding agency and organizational guidelines.
• Provide administrative support for grant-related meetings.

Requirements

• Degree/ Diploma in Business or related disciplines
• Proficient with computer use (i.e. Microsoft Word, Excel).
• Good Customer Service oriented (e.g. courteous, professional and helpful) and preferably with prior experience in customer service.

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to *****@tempserv.com.sg.

Tempserv Pte Ltd
EA License No: 06C3745
Consultant: Ivy Ng/EA Personnel No: R1102590

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