Claims Associate (AMK - LP)

ENCOMPASSE; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A service company in Singapore is seeking a claims processing officer to manage appeals and coordinate documentation with stakeholders. The ideal candidate should have a diploma, 1-2 years of relevant experience, and good skills in Microsoft Office, particularly Excel. Responsibilities include oversight of claims applications, tracking processing status, and participating in operational improvements. Candidates must be detail-oriented and able to work under pressure to meet deadlines.

Qualifications

• At least a Diploma holder.
• 1 to 2 years of experience in processing claims, disbursement, and refund preferred.
• Good interpersonal and communication skills.

Responsibilities

• Manage appeals on claims applications and disbursements.
• Coordinate with stakeholders for document submission.
• Track appeal processing status and update systems.

Skills

Interpersonal skills

Communication skills

Detail-oriented

Time management

Microsoft Excel

Education

Diploma

Job description

Responsibilities

1. Manage appeals on claims applications and disbursements, including eligibility checks and document verification
2. Coordinate with claimants, training providers, and internal stakeholders to ensure timely and complete submission of required documents
3. Track appeal processing status and update internal systems and database accurately
4. Participate in continuous improvements to enhance operational efficiency and transparency
5. Provide support for ad‑hoc projects

Qualifications

1. At least a Diploma holder
2. 1 to 2 years of working experience (preferably) in processing claims, disbursement, and refund
3. Good interpersonal and communication skills (oral and written)
4. Must uphold strong code of work ethics and confidentiality of information
5. Detail‑oriented and meticulous
6. Able to work under pressure to meet deadlines
7. Good working knowledge of Microsoft Office, especially MS Excel

Work from Office: Ang Mo Kio

Working hours: M-F: 8.30 am – 6 pm